Madeline Miklos
Chapel Hill
Summary
Retail Clerk with a strong foundation in customer service and team collaboration, demonstrated through effective guidance and support to customers at Vintage Home South. Skilled in enhancing customer satisfaction and loyalty by providing detailed product knowledge and maintaining an organized store environment. Passionate about leveraging these skills to drive sales and create a welcoming shopping experience.
Overview
2
2
years of professional experience
Work History
Sales Associate
Vintage Home South
Durham
05.2023 - 08.2025
- Guided customers to optimal product choices, enhancing their shopping experience.
- Efficiently processed transactions, ensuring smooth and accurate sales operations.
- Uphold store standards by maintaining cleanliness and organization.
- Assisted customers in selecting products, achieving measurable improvements in sales conversion rates and enhancing customer loyalty.
- Provided product knowledge to clients, fostering a welcoming environment that encouraged repeat business and positive referrals.
- Demonstrated merchandise features effectively, leading to noticeable results in customer satisfaction and increased average transaction value.
Camp Counselor
Hope Valley Country Club
Durham
06.2025 - 07.2025
- Conducted pre-camp orientation dinner for new campers and parents.
- Organized and supervised camp activities such as swimming, tennis, arts and crafts, and golfing.
- Communicated regularly with parents regarding their child's progress at camp.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Collaborated with fellow counselors in planning fun evening events such as talent shows.
Education
Bachelor - Computer Science
University of South Carolina-Columbia
Columbia, SC01-2029
High School Diploma - College preparatory curriculum
Cardinal Gibbons High School
Raleigh, NC05.2025
Skills
- Python
- Java
- JavaScript
- Problem-Solving Skills
- Teamwork and collaboration
- Customer Satisfaction
- Multi-Tasking
Languages
French, advanced beginner
Spanish, novice
Czech, novice
Timeline
Camp Counselor
Hope Valley Country Club
06.2025 - 07.2025
Sales Associate
Vintage Home South
05.2023 - 08.2025
Bachelor - Computer Science
University of South Carolina-Columbia
High School Diploma - College preparatory curriculum
Cardinal Gibbons High School