Madeline is an enthusiastic business leader who cares deeply about the planet and other people and looks for personal growth opportunities in the Wellness and Hospitality industries.
Overview
17
17
years of professional experience
Work History
Owner
Wellsprings Natural Health, LLC
Sea Cliff , New York
01.2017 - Current
Manage day-to-day business operations.
Manage marketing, scheduling, charting and ordering.
Organize Wellness Retreats for private and commercial groups.
See patients for Acupuncture and Herbal treatments and Education in individual and group settings.
Enhance operational efficiency and productivity by managing budgets, accounts and costs.
Performed statistical analyses to gather data for operational and forecast team needs
Project Manager
River & Rye
Jamaica, VT
12.2020 - 09.2022
Identified plans and resources required to meet project goals and objectives.
Researched and compared costs on different products and services to achieve design goals in cost effective ways. Organized options into spread sheets to present to building owners. Ordered necessary products and scheduled necessary services.
Produced a business plan and pre-opening budget for operations of the Inn, Restaurant and Event Venue.
Managed communications between potential event clients and couples.
Produced social media and digital marketing plans.
Communicated with State Departments to fill out appropriate applications and get necessary approvals.
Organized Developed and initiated projects, managed costs, and monitored performance.
Achieved projects by coordinating with contractors to manage performance.
Acted as point of contact for deliveries.
Co-Owner
The Wells Cafe And Botanicals
Sea Cliff, New York
12.2019 - 07.2021
Trained and motivated employees to perform daily business functions.
Managed customer service responses.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Kept all building areas and equipment functional and well-organized to promote business performance.
Managed food and beverage ordering.
Managed event planning for retreats and catering orders.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Hostess & Server
Musu
Sea Cliff , NY
06.2013 - 08.2018
Worked periodically on school breaks as hostess and server at our family owned Sushi restaurant.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Took orders from guests as needed.
Floral Designer & Manager
Floressence
Seattle , WA
05.2015 - 09.2017
Prepared arrangements based on personal and commercial event orders.
Oversaw and executed shop organization, cleaned and packed rental items for events, restocked rental items after events.
Inventoried rental items and organized them for rent over the internet.
Sat in with business owner and clientele to discuss special occasion floral designs for weddings, company parties and other events.
Collaborated closely with wedding planners and vendors to execute event set-ups and break downs.
Lead event set-ups and oversaw employees on these set-ups.
Researched business growth opportunities, created a floral design class program.
Oversaw operations and employees when the business owner was away.
Education
Master of Science - Acupuncture And Oriental Medicine
Bastyr University
Kenmore, WA
12.2016
Bachelor of Arts - Philosophy, Psychoanalysis And French
Colorado College
Colorado Springs, CO
05.2011
High School Diploma -
North Shore High School
Glen Head, NY
06.2007
Skills
Client Relations and Customer Service
Experience with Canva, Google Drive, Honeybook, MS Office, Microsoft Outlook, Microsoft Teams, Toast POS, Wedding Pro, Zoom