Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madeline Mireles

Lansing,MI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Delivery Associate

Tillage Air
02.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Licensed Insurance Associate

State Farm
05.2022 - 01.2023
  • Researched and resolved areas of concern for potential and existing clients.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Maintained confidentiality of patient finances, records, and health statuses.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Posted payments to accounts and maintained records.
  • Processed and recorded new policies and claims.
  • Calculated adjustments, premiums and refunds.
  • Modified, updated and processed existing policies.

Lead Teacher

Waverly Student Center
06.2019 - 01.2022
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.

Education

No Degree - Psychology & English

Olivet College
Olivet, MI

High School Diploma -

Waverly High School
Lansing, MI
05.2015

Skills

  • Coordination and Teamwork
  • Previously First Aid & CPR Certified (willing to re-obtain)
  • Lesson Plan Creation
  • Email Correspondence
  • Microsoft Office
  • Valid Driver's License

References

Lacey Balzer - Previous Employer

Waverly Student Center Program Supervisor

Work phone: 517-321-6999

Email: lbalzer@waverlyk12.net



Corey Tillage - Current Employer

Tillage Air - Amazon DSP owner

Work phone: 231-629-1922

Email: tillageair@gmail.com

Timeline

Delivery Associate

Tillage Air
02.2023 - Current

Licensed Insurance Associate

State Farm
05.2022 - 01.2023

Lead Teacher

Waverly Student Center
06.2019 - 01.2022

No Degree - Psychology & English

Olivet College

High School Diploma -

Waverly High School
Madeline Mireles