Summary
Overview
Work History
Education
Skills
Timeline
Hobbies
Generic

Madeline Naab

Buffalo,NY

Summary

Friendly and approachable, with natural ability to connect with customers and provide exceptional service. Energetically contributed to the Epcot Festivals team at Walt Disney Parks and Resorts, enhancing guest satisfaction through expert food and beverage service, including allergy-aware options. Possesses solid understanding of sales techniques and customer engagement, along with strong communication and problem-solving skills. Committed to driving sales and fostering customer loyalty through effective interactions.

Overview

2
2
years of professional experience

Work History

Customer Sales Advisor I

Delta Sonic Car Wash Systems Inc.
08.2024 - Current
  • Assisted customers in product selection, enhancing overall experience.
  • Handled inquiries and resolved issues efficiently to maintain customer satisfaction.
  • Processed transactions accurately using point-of-sale systems.
  • Provided product knowledge support to help customers make informed decisions.
  • Collaborated with team members to achieve sales targets and improve service delivery.

Intern With Disney College Program

Walt Disney Parks And Resorts
01.2024 - 06.2024
  • Worked as a member of Epcot Festivals team serving food and beverages, both alcoholic and nonalcoholic, to guests attending Walt Disney World.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Barista

Spot Coffee
07.2023 - 11.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Education

No Degree - Hospitality And Tourism Management

Niagara University
Niagara Falls, NY

High School Diploma -

Buffalo Academy of The Sacred Heart
05.2023

Skills

  • Safe Food Handling
  • Sales negotiation
  • Guest Engagement
  • Responsible Alcohol Service
  • Engaging personality
  • Teamwork and Collaboration
  • Sales training
  • Product knowledge

Timeline

Customer Sales Advisor I

Delta Sonic Car Wash Systems Inc.
08.2024 - Current

Intern With Disney College Program

Walt Disney Parks And Resorts
01.2024 - 06.2024

Barista

Spot Coffee
07.2023 - 11.2023

No Degree - Hospitality And Tourism Management

Niagara University

High School Diploma -

Buffalo Academy of The Sacred Heart

Hobbies

  • Twelve years of dance experience at Royal Academy of Ballet and Dance and Classical Ballet of WNY
  • Lead performer in performances and recitals
  • Volunteered as assistant instructor for younger dancers
  • Preformed for various organizations including St. Mary’s School for the Deaf, Moving Miracles, Elmwood Arts Festival, Buffalo Philharmonic, and others

Similar Profiles

CREATE PROFILE