Madeline O'Malley
Ballston Spa,NY
Summary
Detail-oriented Identity and Access Management Analyst with experience in implementing Multi-Factor Authentication and managing user access lifecycles. Ensures compliance and enhances security measures through precise access control and routine audits. Committed to maintaining high standards of security in organizational settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Identity and Access Management Analyst
Ballston Spa National Bank
07.2024 - Current
- Implemented multi-factor authentication (MFA) across core banking systems and network access, enhancing security controls for a 200-employee financial institution.
- Administered full user access lifecycle, including provisioning for new hires and timely deprovisioning for terminations, ensuring compliance and reducing security risk.
- Reengineered access control groups within core systems to to enforce least privilege, removing thousands of permissions to minimize unnecessary access rights.
- Conduct quarterly access reviews and audits to ensure appropriate permissions and support regulatory compliance requirements.
IT Technical Support Intern
American National Insurance Company
06.2023 - 08.2023
- Provided Tier 1 technical support to employees, troubleshooting hardware, software, and network issues in a Windows-based environment.
- Assisted with user account management in Active Directory, including password resets, account unlocks, and basic access provisioning.
- Installed, configured, and maintained workstations, laptops, and peripheral devices to support daily business operations.
- Documented support tickets and resolutions in a help desk system, improving knowledge sharing and response efficiency.
Education
Bachelor of Science - Cybersecurity
The University of Tampa
Tampa, FL05-2024
Associate of Science - Business Administration And Management
SUNY Adirondack
Queensbury, NY05-2022
High School Diploma -
Saratoga Springs High School
Saratoga Springs, NY06-2020
Skills
- Active Directory, Microsoft 365, Role-Based Access Control (RBAC), Time Management, Problem Solving, Access Reviews & Auditing, Multi-Factor Authentication (MFA), Identity Lifecycle Management
Certification
- CompTIA Security+ (SY0-601), Issued July 2024
Timeline
Identity and Access Management Analyst
Ballston Spa National Bank
07.2024 - Current
IT Technical Support Intern
American National Insurance Company
06.2023 - 08.2023
Bachelor of Science - Cybersecurity
The University of Tampa
Associate of Science - Business Administration And Management
SUNY Adirondack
High School Diploma -
Saratoga Springs High School