Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madeline Patterson

Portland

Summary

Professional with solid experience in support roles, equipped to enhance operational efficiency and customer satisfaction. Skilled in troubleshooting, problem-solving, and providing exceptional service. Strong team player with focus on collaboration, adaptability, and achieving high-quality results. Known for reliability and effective communication in fast-paced environments.

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Packaging Support Associate

Lighthouse Industries Inc
07.2024 - 02.2025
  • Increased support quality with thorough troubleshooting and problem-solving techniques.
  • Consistently met or exceeded performance needs.
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers
  • Learned and followed warehouse safety protocols to prevent injuries and accidents
  • Packed, weighed and shipped items per order specifications.
  • Demonstrated adaptability by quickly learning new equipment operations or adapting to updated procedures as needed.
  • Organized batches with the correct Metrc tag to adhere to industry guidelines and regulations.
  • Improved packaging efficiency by streamlining processes and implementing new techniques.
  • Organized items on racks, shelves and bins to maintain established order.
  • Assisted in the training of new employees, sharing knowledge of best practices and company policies.
  • Strengthened communication between team members resulting in improved collaboration to complete tasks efficiently.
  • Assured compliance with industry regulations, keeping up-to-date with changes and implementing necessary adjustments.
  • Appropriately conducted cleaning tasks to maintain a clean and safe working environment.

Production Worker

Willamette Falls Paper Company
01.2024 - 07.2024
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected products and machines to maintain quality and efficiency.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.

Installation Technician

Outside Van
06.2023 - 01.2024
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Installed and configured new equipment and systems according to company standards.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Streamlined workflow for faster job completion through effective communication with team members.
  • Mastered use of diagnostic tools to swiftly identify and resolve technical issues, minimizing downtime.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.

Filler Operator

Blount Fine Foods
03.2022 - 05.2023
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Reduced waste by implementing stricter quality control measures during manufacturing process.
  • Updated quality control records and reports.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Trained other workers in inspection and testing procedures.
  • Sampled products to verify compliance with standards

Education

Northeast High School
Fort Lauderdale, FL
06-1998

Skills

  • Warehouse safety
  • Labeling accuracy
  • Product packing
  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Customer service
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Empathy and patience

Certification

  • OLCC Marijuana Worker Permit
  • Forklift Certification
  • Visual Certtification (NPI)

Timeline

Packaging Support Associate

Lighthouse Industries Inc
07.2024 - 02.2025

Production Worker

Willamette Falls Paper Company
01.2024 - 07.2024

Installation Technician

Outside Van
06.2023 - 01.2024

Filler Operator

Blount Fine Foods
03.2022 - 05.2023

Northeast High School

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Madeline Patterson