Devon Knight
Packaging And Containers Professional
Simpsonville,United States
Summary
Experienced Technical Support Associate with 10-year track record of success in the Packaging and Containers Industry. Open and clear communicator with a systematic and organized approach. Looking to take on a dynamic role with an expanding operation.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Packaging Support Associate
Spartech, LLC
Greenville, SC
11.2018 - Current
- Provided technical support for existing and new form-fill and seal business.
- Provided technical and commercial support for leading U.S consumer goods company and largest packaging customer.
- Provided support for commercial team on new account field calls, gathering technical requirements for new commercial projects.
- Decreased number of returns authorizations by 10% through root cause investigations in conjunction with plant quality.
- Led effort in developing and implementing procedures and work instructions for internal Product Launch processes to aid in future SQF (Safe Quality Food) audits.
- Facilitated communication between internal personnel and customer.
Project Manager, New Product Development
D&W Fine Pack
Greenville, AL
10.2015 - 11.2018
- Led implementation and training of Project and Portfolio Management software that helped increase communication and productivity across organization for New Product Development projects.
- Successfully managed 100+ projects from conception to commercialization,ranging from small to large thermoform projects from 2015-2018.
- Developed and initiated projects and monitored performance.
- Played instrumental role in developing and implementing Project Management Procedures along with procedural changes within New Product Development and Commercial sector of organization.
- Responsible for driving best practices and continuous improvement to streamline successful Product Launch procedures and protocol.
- Planned, designed and scheduled phases for large projects.
Project Manager, Information Technology
OOBE Apparel, Inc.
Greenville, SC
11.2014 - 10.2015
- Led implementation of ERP upgrade to include fashion add-on that optimized operation efficiencies throughout company.
- Responsible for mapping all processes involved in old ERP vs. new.
- Introduced more efficient method of tracking project expenses with in current ERP.
- Designed ERP training program for 50+ employees.
Project Manager, Product Development
D&W Fine Pack
Greenville, SC
01.2014 - 11.2014
- Developed and implemented all New Product Development procedures across commercial and operations departments.
- Successfully managed upwards to 50+ projects from conception to completion, ranging from small to large projects.
- Managed development and launch of web-based Project Management and document control system.
- Modified and directed project plans to meet organizational needs.
- Facilitated communication between internal personnel and customer.
Commercial and Engineering Project Coordinator
Jarden Plastic Solutions
Greenville, SC
09.2012 - 01.2014
- Responsible for maintaining and tracking project budgets.
- Utilized local ERP system to track and manage Engineering finances.
- Created reporting system within ERP system to automate invoicing process within Sales and Engineering department, resulting in 30% faster turnaround time on paid invoices and reducing delinquent customer accounts.
Education
Bachelor of Arts - Education
University of South Carolina Upstate
Spartanburg, SC 08.2005 - 12.2012
Skills
Project support
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Packaging Support Associate
Spartech, LLC
11.2018 - Current
Project Manager, New Product Development
D&W Fine Pack
10.2015 - 11.2018
Project Manager, Information Technology
OOBE Apparel, Inc.
11.2014 - 10.2015
Project Manager, Product Development
D&W Fine Pack
01.2014 - 11.2014
Commercial and Engineering Project Coordinator
Jarden Plastic Solutions
09.2012 - 01.2014
Bachelor of Arts - Education
University of South Carolina Upstate
08.2005 - 12.2012
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