Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Madeline Poe

Riverside,CA

Summary

Experienced Shift Supervisor with expertise in team building, partner development, and maintaining high standards of customer satisfaction. Proven ability to hit store metrics, manage inventory, and delegate tasks effectively while fostering a positive work atmosphere.

Overview

15
15
years of professional experience

Work History

Shift Supervisor

Starbucks
Riverside, CA
08.2016 - Current

Job Responsibilities include but are not limited to:

  • Delegating work tasks to team, running breaks
  • Ensuring daily business readiness, by maintaining stock & inventory
  • Hitting store performance metrics
  • Ensuring customer satisfaction at all times
  • Maintaining a healthy & productive work environment for the team
  • Training new hires & newly promoted shift supervisors
  • Maintaining cleanliness of store, cleanliness & maintenance of all equipment
  • Solving everyday problems using communication, level-headedness, organization, time management, & experience

Shift Supervisor

Domino's Pizza
Riverside, CA
09.2015 - 08.2016

Duties included by not limited to:

  • Running breaks, delegating tasks
  • Keyholder responsibilities
  • Inventory & Deposits
  • Making Pizzas, Sending orders out
  • Maintaining work environment & customer satisfaction at all times

Instructor & Choreographer

Freddie Finn Dance Studios
Riverside, CA
08.2011 - 08.2016

Duties include but not limited to:

  • Managing large groups of children
  • Structuring dance classes
  • Choreographing routines (recitals & competition)
  • Correcting technique, maintaining proper execution of choreography
  • First 3 years spent as unpaid Instructor's Assistant
  • Final 2 years earned wage, choreographed routines

Education

Bachelor of Science - Health Sciences

Arizona State University
Tempe, AZ
05-2024

Skills

  • Problem Solving Mindset
  • Maintains store morale
  • High level execution of hitting store goals for performance metrics
  • Strong Communication skills
  • Proficient in cash handling
  • Efficient in training employees

Accomplishments

    Partner of the Quarter (2022)

Timeline

Shift Supervisor

Starbucks
08.2016 - Current

Shift Supervisor

Domino's Pizza
09.2015 - 08.2016

Instructor & Choreographer

Freddie Finn Dance Studios
08.2011 - 08.2016

Bachelor of Science - Health Sciences

Arizona State University