Madeline Postal
Saint Charles,MO
Summary
Sales professional with customer service expertise and strong organizational skills. Proactive in seeking new experiences to learn and grow. Seeking a role where hard work and dedication are highly valued.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales and Management Intern/Retail Sales Associate
The Buckle
Des Peres, MO
09.2023 - Current
- Prepared weekly reports on sales performance and identified areas of improvement.
- Collaborated with team members to identify strategies for increasing efficiency within departments.
- Provided support in developing employee incentive programs to increase motivation and performance levels.
- Organized meetings between senior management staff to discuss current projects and initiatives.
- Assisted in the development of marketing campaigns aimed at increasing brand awareness among target audiences.
- Assisted with recruitment, interviewing and onboarding new employees.
- Learned company processes, procedures and employee role functions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Associate/Assistant Manager/General Manager
Palm Beach Tan
Saint Louis, MO
01.2020 - 09.2023
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Conducted product demonstrations to highlight features and benefits.
Education
Bachelor of Arts - Business Administration With Emphasis in Marketing
Lindenwood University
Saint Charles, MO12-2024
High School Diploma -
Francis Howell High School
Saint Charles, MO05-2021
Some College (No Degree) - Business Administration
Griffith University
Gold Coast, AustraliaSkills
- Standards review
- Collaborative Teamwork
- Reporting and documentation
- Inventory Control
- Staff Training
- Customer Service
- Sales Techniques
- Marketing
Languages
Spanish
Limited
Accomplishments
- Deans List Fall 2022
- All-American Cheerleader in High School
- Collegiate Cheerleader (less than a year)
- All State Cheerleader in High School at high school competition
Affiliations
- Active lifestyle- Working Out, Exploring Outdoors, Attending Workout Classes
- Travelling- Solo travelling and Small Group
Study Abroad
- In the spring of 2024, I spent 4 months abroad in the Gold Coast, Australia studying abroad. First time leaving the country and had made the decision to go alone. Did plenty of travelling consisting of 3 different countries and experienced many different cultures/lifestyles. Learned how to be more independent and self sufficient through moving away from home and exposing myself to all new people, culture, customs, and more.
Certification
- Smart Tan Certified
Timeline
Sales and Management Intern/Retail Sales Associate
The Buckle
09.2023 - Current
Sales Associate/Assistant Manager/General Manager
Palm Beach Tan
01.2020 - 09.2023
- Smart Tan Certified
Bachelor of Arts - Business Administration With Emphasis in Marketing
Lindenwood University
High School Diploma -
Francis Howell High School
Some College (No Degree) - Business Administration
Griffith University
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