Madeline Randazzo

• Assist gastroenterologists in patient exams, treatments, and procedures.
• Prepare examination rooms, sterilize instruments, and ensure all supplies are stocked.
• Record patient histories, vital signs, and symptoms accurately.
• Administer medications and injections as directed by physicians.
• Schedule and coordinate appointments, tests, and procedures efficiently.
• Maintain patient records using Intergy, ensuring confidentiality and accuracy.
• Educate patients on treatment plans, procedures, and medication instructions.
• Provide compassionate care, handle inquiries, and address patient concerns.
• Partook in a clinical study, including recruitment, data collection, and patient monitoring.

• Oversaw scheduling tasks, responded to patient questions and maintained a positive demeanor during interactions.
• Organized and filed patient records, ensuring proper documentation and record-keeping.
• Coordinated the practice shutdown, including handling record requests, and inventory management.
• Organized and filed documents according to established procedures.
• Answered inquiries regarding filed materials or their location within the system.
• Pulled files for staff, management and third-party requests.
• Responded to requests for file retrieval, ensuring timely and accurate access to documents.
• Provided administrative support as needed, including data entry and document preparation.

Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.

• Performed insurance verification, pre-certification and pre-authorization.
• Assessed billing statements for correct diagnostic codes and identified problems with coding.
• Researched customer account information to respond to inquiries and resolve disputes.
• Contacted insurance providers to verify insurance information and obtain billing authorization.