Madeline Rucker
Houston,TX
Summary
Dynamic professional with experience excelling in customer relations and communication. Proven ability to enhance guest experiences and optimize operations, leveraging strong multitasking skills and attention to detail to foster a welcoming environment and build lasting client relationships. Committed to driving customer satisfaction and contributing to overall success of team.
Overview
2
2
years of professional experience
Work History
Rambler Representative
Loyola University of Chicago
Chicago, IL
10.2025 - Current
- Facilitated a welcoming environment for visitors on campus.
- Provided guidance and answered questions pertaining to campus.
- Shared my experiences and answered questions about campus as part of a student panel.
Restaurant Hostess and To-Go Specialist
Texas Roadhouse
Pearland, TX
09.2024 - 08.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest experience.
- Communicated daily specials and restaurant promotions to enhance customer engagement.
- Collaborated with servers and kitchen staff to facilitate smooth operations during peak hours.
Education
Bachelor of Science - Forensic Science
Loyola University of Chicago
Chicago, IL05.2029
High School Diploma -
Pearland High School
Pearland, TX05.2025
Skills
- Customer support
- Goal-oriented mindset
- Customer relations
- Client relationship building
- Staff training
- Telephone reception
- Performance improvement
- Order problem solving
- Multitasking Abilities
- Excellent communication
- Teamwork and collaboration
- Attention to detail
Timeline
Rambler Representative
Loyola University of Chicago
10.2025 - Current
Restaurant Hostess and To-Go Specialist
Texas Roadhouse
09.2024 - 08.2025
Bachelor of Science - Forensic Science
Loyola University of Chicago
High School Diploma -
Pearland High School