Madeline Smith
Newton,MA
Summary
Licensed hairstylist with 1 year experience taking clients on the salon floor and 2 years experience assisting in a hair salon. Takes pride in creativity, adaptability, versatility, and delivering high-quality, personally tailored results. Skilled in customer consultation, trend analysis, and maintaining clean and organized workspace. Motivated to continue to learn and grow both personally and professionally as a stylist.
Overview
6
6
years of professional experience
Work History
Junior Hairstylist
Kent Newton Salon
Boston, MA
06.2024 - Current
- Provide personalized hairstyling services, including cutting, coloring, and styling, enhancing client satisfaction through tailored consultations.
- Maintain cleanliness and organization of salon tools and workstations.
- Build strong client relationships, fostering loyalty and repeat business through exceptional service delivery.
- Encourage new customers by offering promotional discounts or referral incentives.
- Collaborate with senior hairstylists on complex projects, refining technical skills and learning advanced techniques.
- Contribute to team success by supporting fellow stylists during peak hours or when faced with challenging tasks.
- Schedule customer appointments and rearranged individual time slots to meet demand.
- Educate customers on products to maximize benefits.
- Use social media platforms to promote salon and services.
Salon Receptionist
Salon Luna
Cambridge, MA
02.2023 - 06.2024
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Scheduled appointments accurately using reservation software, reducing conflicts or double-bookings.
- Expedited check-in procedures by confirming appointments, verifying client information, and updating records as necessary.
- Managed a high volume of phone calls in a fast paced environment.
- Streamlined salon operations for increased efficiency by handling administrative tasks such as inventory management and staff scheduling.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
- Developed relationships with guests to meet client needs and encourage repeat service.
Lead Hostess/Administrative Assistant
Ramsay's Kitchen
Boston, MA
01.2022 - 01.2023
Hostess
Six/West
Boston, MA
09.2021 - 01.2022
Sales Associate
Pemberton Farms
Cambridge, MA
09.2020 - 01.2021
Education
Cosmetology
Empire Beauty School - Malden
Malden, MA10-2024
Bachelor of Arts - Illustration
Lesley University
Cambridge, MA05-2021
Skills
- MA licensed cosmetologist
- Hair cutting techniques
- Hair styling techniques
- Hair coloring techniques
- Creative hair color
- Razor cuts
- Clipper cuts
- Curly hair cuts
- Color theory
- Brazilian Blowout certified
Timeline
Junior Hairstylist
Kent Newton Salon
06.2024 - Current
Salon Receptionist
Salon Luna
02.2023 - 06.2024
Lead Hostess/Administrative Assistant
Ramsay's Kitchen
01.2022 - 01.2023
Hostess
Six/West
09.2021 - 01.2022
Sales Associate
Pemberton Farms
09.2020 - 01.2021
Cosmetology
Empire Beauty School - Malden
Bachelor of Arts - Illustration
Lesley University