Madeline Smith
Calumet,MI
Summary
I’m an enthusiastic young woman with almost two years hands-on experience in customer service, payment processing, freight, and sales. I’m a strong communicator and team player, eager to learn new processes to support overall success both at work, and in my personal life. I’m very friendly and I’m looking for the right opportunity with a good place of employment that can work with me and help me thrive.
Overview
8
8
years of professional experience
Work History
Cashier/Freight Handler
Family Dollar
Calumet, Michigan
02.2025 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer purchases at Family Dollar using cash registers and payment terminals.
- Scanned items, applied coupons, and completed sales transactions accurately.
- Handled cash, change, and daily drawer counts according to store procedures.
- Resolved checkout issues and supported smooth front-end service at Family Dollar.
- Restocked merchandise and organized front-end displays to enhance customer shopping experience during slow periods.
- Greeted customers and provided assistance with product inquiries, ensuring a welcoming environment.
- Assisted customers with product locations, prices, and store promotions.
- Verified receipts, processed returns, and assisted with exchange requests.
- Stocked merchandise, including; sorting U-boats, unloading totes, tagging clothes, and resetting merchandise sections.
- Conducted recovery operations to maintain store organization and product availability. and product quality control and checking dates on products.
In-Home Nanny
Christopher Spagnotti
Calumet, MI
06.2018 - 10.2025
- Managed daily routines for Christopher Spagnotti household.
- Prepared meals and snacks following family preferences and schedules.
- Supervised playtime, homework, and indoor activities with steady attention.
- Organized school bags, clothing, and supplies for each day.
- Maintained clean play areas, kitchens, and child care spaces.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
- Adapted teaching methods based on individual needs of each child.
- Created an atmosphere that was conducive to learning through positive reinforcement techniques.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Facilitated safe, caring, and warm environment for children to stimulate development.
Education
Calumet High School
Calumet, MISkills
- Cash handling
- Payment and refund processing
- Transaction handling
- Cash register operation
- POS operation
- POS systems
- Cash management
- Cash drawer balancing
- Transaction oversight
- Inventory stocking
- Inventory restocking
- Store recovery
- Product quality control
- Product placement
- Product knowledge
- Customer service
- Customer service excellence
- Customer interaction
- Sales assistance
- Attention to detail
- Time management
- Numeracy skills
- Product knowledge
References
References available upon request.
Timeline
Cashier/Freight Handler
Family Dollar
02.2025 - Current
In-Home Nanny
Christopher Spagnotti
06.2018 - 10.2025
Calumet High School