Madeline Stobaugh
Sacramento,CA
Summary
Dynamic Business Specialist with a proven track record at Vision Service Plan, excelling in building long-term partnerships and streamlining operations. Expert in process improvement and client relations, adept at problem-solving and adapting to changing demands. Demonstrated success in enhancing stakeholder relationships and driving effective collaboration across teams.
Overview
44
44
years of professional experience
Work History
Business Specialist
Vision Service Plan
02.1990 - 08.2024
- Consistently built long-term relationships with existing and new business partners.
- Managed business relationships effectively through regular communication and collaboration with the updates of the provider reference manuals ensuring up-to-date products, plans, procedures, and services are available to providers.
- Established strong relationships with key stakeholders through effective negotiation and collaboration techniques.
- Proactively addressed escalated customer issues with timely resolutions that also identified root causes for preventative action in the future by connecting with project owners.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Devised and implemented processes and procedures to streamline operations.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
Education
Bachelor of Science - Business Administration
Polytechnic University of The Philippines
Manila, Philippines 04.1977
Skills
- Researching ability
- Client Relations
- Time management abilities
- Cross-functional Team Coordination
- Process Improvement
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Adaptability and Flexibility
Timeline
Business Specialist
Vision Service Plan
02.1990 - 08.2024
Bachelor of Science - Business Administration
Polytechnic University of The Philippines
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