Summary
Overview
Work History
Education
Skills
Timeline
Generic

MADELINE STOKES

Georgetown

Summary

Reliable and customer-focused individual with a strong attention to detail and a passion for providing excellent service. Experienced in fast-paced environments and skilled at efficiently selecting, packaging, and delivering quality products to meet customer expectations. Known for strong time management, clear communication, and a positive attitude. Eager to contribute to HEB’s commitment to quality and customer satisfaction as an in-store shopper.

Overview

4
4
years of professional experience

Work History

Mailroom Attendant

Concordia University Irvine
06.2024 - Current
  • Maintained accurate logs of incoming and outgoing packages, ensuring proper tracking and accountability.
  • Adapted quickly to changing priorities, effectively managing fluctuating volumes of incoming and outgoing mail.
  • Ensured students and staff received their packages and attended to their other needs for supplies and postage.

Mailroom Attendant

Concordia University Irvine
06.2024 - Current
  • Maintained accurate logs of incoming and outgoing packages, ensuring proper tracking and accountability.
  • Adapted quickly to changing priorities, effectively managing fluctuating volumes of incoming and outgoing mail.
  • Ensured students and staff received their packages and attended to their other needs for supplies and postage.

Climate Action Fellow

Californians For All College Corps
08.2023 - Current
  • Networked and built strong relationships with other fellows to achieve personal and professional growth.
  • Served my community through volunteering at Tanaka Farms' Barnyard.
  • Taught kids and adults alike about agriculture and animal husbandry to help spread the knowledge that will keep us growing and raising food.

Climate Action Fellow

Californians For All College Corps
08.2023 - Current
  • Networked and built strong relationships with other fellows to achieve personal and professional growth.
  • Served my community through volunteering at Tanaka Farms' Barnyard.
  • Taught kids and adults alike about agriculture and animal husbandry to help spread the knowledge that will keep us growing and raising food.

Student Safety Assistant

Campus Safety
10.2022 - 02.2023
  • Directed recordkeeping and paperwork preparation in line with OSHA requirements.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Collaborated with other departments to integrate safety in all aspects of organization.

Student Safety Assistant

Campus Safety
10.2022 - 02.2023
  • Directed recordkeeping and paperwork preparation in line with OSHA requirements.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Collaborated with other departments to integrate safety in all aspects of organization.

Cashier

HEB Grocery Store
04.2021 - 08.2021
  • Welcomed customers and helped determine their needs.
  • Kept customers happy by quickly processing payments and bagging purchases
  • Recaptured sales from dissatisfied customers by listening and resolving problems
  • Promoted customer satisfaction by supporting merchandise selection, returns and exchanges
  • Prevented losses by watching for suspicious behavior.

Education

GED -

Rouse High School
Cedar Park, TX

Bachelor of Science - Computer Science

Concordia University Irvine
Irvine, CA
05.2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Time management skills
  • Customer relations
  • Conflict resolution

Timeline

Mailroom Attendant

Concordia University Irvine
06.2024 - Current

Mailroom Attendant

Concordia University Irvine
06.2024 - Current

Climate Action Fellow

Californians For All College Corps
08.2023 - Current

Climate Action Fellow

Californians For All College Corps
08.2023 - Current

Student Safety Assistant

Campus Safety
10.2022 - 02.2023

Student Safety Assistant

Campus Safety
10.2022 - 02.2023

Cashier

HEB Grocery Store
04.2021 - 08.2021

Bachelor of Science - Computer Science

Concordia University Irvine

GED -

Rouse High School

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