Seph Moody
Bremerton,Washington
Summary
Highly motivated and detail-oriented professional with 15+ years of experience seeking a remote job opportunity. Possesses, excellent communication skills and thrives in a fast-paced, remote work environment. Adept, at managing multiple tasks simultaneously while meeting deadlines and exceeding expectations. CompTIA A+ Certified. IT professional with over 15 years of customer-facing experience and a background in problem-solving and operations. Currently pursuing a degree in Computer and Information Sciences. Proven ability to troubleshoot hardware/software issues and maintain office equipment in fast-paced environments. Commissioned Notary Public in the State of Washington. Seeking a remote IT Support or Help Desk position to leverage technical knowledge and exceptional customer service skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mailroom Attendant
SEPH MOODY
Bremerton, WA
01.2023 - 11.2023
- Answered telephones, directed calls and took messages
- Placed mail into appropriate P.O. boxes
- Directed items according to established routing schemes using computer- controlled keyboards and scanning equipment to assist mail-sorting processes
- Assisted customers with completing change of address and mail hold forms
- Serve as the primary onsite resource for office equipment, computer hardware and software issues
- Complete faxes print documents (pdf,docx,etc,) refill printers with paper toners cartridges, fix paper jams
- Notarize legal documents
- Collaborated with team members to assess equipment performance needs
Lube Service Technician
Walmart Auto Care Center
Durham, North Carolina
08.2019 - 02.2020
- Perform essential vehicle maintenance including oil changes, tire mounting/rotation, and fluid checks. You will inspect vehicles for safety, maintain a clean workspace, and assist customers with service recommendations. A valid driver’s license is required. Experience is a plus, but comprehensive training is provided.
Education
Some College (No Degree) - IT Support
LinkedIn
OnlineSome College (No Degree) - Computer And Information Systems Security
Olympic College
Bremerton, WASkills
- Leadership
- Analytical Thinking
- Multitasking
- Linux OS
- Team Building
- Training & Development
- Analytical and Critical Thinking
- Windows 10/11 Software Proficiency
- Planning and Coordination
- Active Listening
- Troubleshooting and Diagnostics
- Hardware Installation
- Hardware Configuration
- Help Desk Assistance
- Customer Service
- Issue Diagnosis and Resolution
- Computer Configurations
- Technical Writing and Documentation
- Software Applications
- Telephone Etiquette
- System Testing
- Computer Troubleshooting
- Installation and Repair
- System Backup
- Valid Driver's License
- Hardware and Software Installation
- Help Desk Support
- Technical Writing
- Verbal and Written Communication
- Hardware Troubleshooting
- Issue Tracking
- Technical Analysis
- Comp Tia A Certification
Certification
• IT Training - 2023
• Comp Tia A+ Certified (Code: QCX8XW05PMF1QBKY) | Exp. August 2026
• Comp Tia A+ Certified (Code: QCX8XW05PMF1QBKY) | Exp. August 2026
Timeline
Mailroom Attendant
SEPH MOODY
01.2023 - 11.2023
Lube Service Technician
Walmart Auto Care Center
08.2019 - 02.2020
Some College (No Degree) - IT Support
LinkedIn
Some College (No Degree) - Computer And Information Systems Security
Olympic College