Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Madeline Tuohy

Imperial,MO

Summary

Efficient professional in insurance claims and policy processing, known for high productivity and the ability to complete tasks with precision. Specialized in analyzing claim details, navigating policy databases, and managing customer communications. Excel in problem-solving, adaptability, and teamwork, leveraging these soft skills to navigate complex situations and achieve positive outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Licensed Insurance Assisstant

Shelter Insurance Companies
Fenton, Missouri
12.2024 - Current
  • Responded promptly to customer emails and phone calls inquiring about their policies or requesting assistance with a claim process.
  • Collected payments, processed receipts and informed policyholders of outstanding balances.
  • Used insurance rate standards to calculate premiums, refunds, commissions and adjustments.
  • Assisted customers in completing applications for various types of insurance policies.
  • Created spreadsheets tracking sales statistics, customer data, policy changes.

Daycare Teacher

KinderCare Learning Centers
Fenton , MO
06.2022 - 12.2024
  • Learned and adapted teaching methods based on individual student needs.
  • Collaborated with coworkers to develop ideas for classroom activities.
  • Developed lesson plans and activities to engage children in learning.
  • Built and strengthened positive relationships with students, parents, teaching and administirative staff.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Taught basic language skills including reading readiness, phonics, writing.

Education

High School Diploma -

Rockwood Summit High School
Fenton MO
08-2020

General Studies

Southeast Missouri State University
Cape Girardeau, MO

Skills

  • Time management
  • Great mathematical skills
  • Multi-tasking
  • Interpersonal skills
  • Problem-solving
  • Goal setting

Certification

  • Missouri Property and Casualty Insurance License

References

References available upon request.

Timeline

Licensed Insurance Assisstant

Shelter Insurance Companies
12.2024 - Current

Daycare Teacher

KinderCare Learning Centers
06.2022 - 12.2024

High School Diploma -

Rockwood Summit High School

General Studies

Southeast Missouri State University

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