Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Madeline Van Pelt

Glen Allen,VA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience

Work History

Assistant Pool Manager

Tunnell Companies
Millsboro, Delaware
03.2025 - 08.2025
  • Assisted in managing daily operations and staff scheduling.
  • Supported customer service by addressing guest inquiries and concerns promptly.
  • Trained new staff on safety protocols and operational procedures effectively.
  • Provided guidance to staff on customer service best practices when interacting with guests or members of the facility.

Assistant Pool Manager

Tunnell Companies
Millsboro, Delaware
04.2024 - 08.2024
  • Assisted in managing daily operations and staff scheduling.
  • Supported customer service by addressing guest inquiries and concerns promptly.
  • Trained new staff on safety protocols and operational procedures effectively.
  • Provided guidance to staff on customer service best practices when interacting with guests or members of the facility.

Shoe Sales Associate

Shoe Carnival
Glen Allen, Virginia
11.2023 - 05.2024
  • Assisted customers in selecting appropriate footwear for comfort and style.
  • Maintained organized displays to enhance product visibility and accessibility.
  • Processed sales transactions accurately and efficiently at the register.
  • Collaborated with team members to ensure a positive shopping experience.
  • Stocked shelves with new arrivals; arranged shoes according to size, style, brand.

Assistant Pool Manager

Tunnell Companies
Millsboro, Delaware
05.2023 - 09.2023
  • Assisted in managing daily operations and staff scheduling.
  • Supported customer service by addressing guest inquiries and concerns promptly.
  • Trained new staff on safety protocols and operational procedures effectively.
  • Provided guidance to staff on customer service best practices when interacting with guests or members of the facility.

Shoe Sales Associate

Shoe Carnival
Glen Allen, Virginia
10.2022 - 04.2023
  • Assisted customers in selecting appropriate footwear for comfort and style.
  • Maintained organized displays to enhance product visibility and accessibility.
  • Processed sales transactions accurately and efficiently at the register.
  • Collaborated with team members to ensure a positive shopping experience.
  • Stocked shelves with new arrivals; arranged shoes according to size, style, brand.

Assistant Pool Manager

Tunnell Companies
Millsboro, Delaware
05.2022 - 09.2022
  • Assisted in managing daily operations and staff scheduling.
  • Supported customer service by addressing guest inquiries and concerns promptly.
  • Trained new staff on safety protocols and operational procedures effectively.
  • Provided guidance to staff on customer service best practices when interacting with guests or members of the facility.

Education

Bachelor of Arts - International Relations

Virginia Tech
Blacksburg, VA
12-2026

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Staff management
  • Policy enforcement
  • Staff training and development

Languages

German
Limited

Affiliations

  • Executive coordinator for Peacework Club
  • Vice President for Teach for Jamie Club

Timeline

Assistant Pool Manager

Tunnell Companies
03.2025 - 08.2025

Assistant Pool Manager

Tunnell Companies
04.2024 - 08.2024

Shoe Sales Associate

Shoe Carnival
11.2023 - 05.2024

Assistant Pool Manager

Tunnell Companies
05.2023 - 09.2023

Shoe Sales Associate

Shoe Carnival
10.2022 - 04.2023

Assistant Pool Manager

Tunnell Companies
05.2022 - 09.2022

Bachelor of Arts - International Relations

Virginia Tech

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