Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Madeline Voss
Lincoln,PA
Work Preference
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Server/Bartender
West Chester Country Club
West Chester, PA
07.2024 - Current
- Provide high-end, personalized service to guests in a fast-paced environment
- Lead/support special club events
- Assisted in inventory management, contributing to cost control
- Collaborated with team members for efficient workflow
- Developed strong relationships with customers
- Resolved customer complaints promptly
- Trained and mentored new staff on club policies and service standards
Server
The Crown Tavern
Glen Mills, PA
03.2023 - 10.2024
- Managed multiple tables efficiently, balancing order taking and delivering food promptly
- Collaborated with kitchen staff to streamline communication, improving order accuracy and reducing wait times
- Resolved customer complaints swiftly, utilizing conflict resolution skills to maintain positive dining experiences
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business
Server
Kennett Square Golf and Country Club
Kennett Square, PA
06.2021 - 04.2023
- Provided exceptional service to guests during events, ensuring a positive dining experience
- Coordinated setup and teardown of banquet spaces, adhering to event specifications
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction
- Implemented suggestions for menu enhancements based on customer feedback to drive sales growth and interest
- Cultivated warm relationships with regular guests
Dietary Aid
Ware Presbyterian
Oxford, PA
05.2018 - 04.2021
- Prepared and served meals to residents while adhering to specific dietary and sanitation standards
- Assisted residents with meals, ensuring comfort, nutritional compliance, and safety
- Maintained cleanliness of kitchen and dining areas, adhering to safety standards
- Collaborated with kitchen staff to streamline food preparation processes for efficiency
- Trained new staff on food service procedures and safety protocols
Education
High School Diploma -
Oxford Area High School
06-2021
EKG Technician Certification - EKG
Delaware County Community College
Media, PA01-2026
Skills
- Dedicated work ethic
- Outstanding customer support
- Effective multitasking
- Clear and effective communication
- Hospitality service expertise
- Consistently dependable
- Analytical problem-solving
- Experienced in upselling techniques
Certification
- EKG Technician Certification (NHA) - January 2026
- Basic Life Support/CPR Training - American Red Cross – February 2026
Timeline
Server/Bartender
West Chester Country Club
07.2024 - Current
Server
The Crown Tavern
03.2023 - 10.2024
Server
Kennett Square Golf and Country Club
06.2021 - 04.2023
Dietary Aid
Ware Presbyterian
05.2018 - 04.2021
High School Diploma -
Oxford Area High School
EKG Technician Certification - EKG
Delaware County Community College