Madeline Weitekamp
Creve Coeur,IL
Summary
Skilled dental assistant with experience in supporting dentists and hygienists to deliver quality oral care. Demonstrated ability to manage patient records, prepare treatment rooms, and assist with dental procedures efficiently. Known for strong organizational skills and capability to maintain sterile environments, ensuring patient comfort and safety. Contributed to improving patient satisfaction scores through effective communication and service.
Overview
2
2
years of professional experience
Work History
Dental Assistant
Maple Shade Dental Group
Dunlap, IL
04.2024 - Current
- Cleaned and disinfected surfaces in operatories between patients.
- Maintained a neat appearance of operatories before each appointment.
- Answered phones professionally while scheduling appointments or responding to inquiries from patients.
- Recorded information regarding treatments rendered in patient charts accurately and completely.
- Greeted patients warmly upon arrival at office and provided them with relevant paperwork to fill out prior to examination or treatment.
- Ensured that all instruments were properly cleaned and sterilized before each use.
- Assisted in the maintenance of dental records using a computer system.
- Assisted with administrative tasks such as filing documents or entering data into computer systems.
- Prepared treatment rooms for patient examinations, sterilized instruments and equipment, set up trays with instruments and materials needed by the dentist.
- Exposed dental diagnostic x-rays.
- Applied protective coating of fluoride to teeth during dental procedures.
Dental Assistant
Associates in Dentistry
Peoria , IL
07.2023 - 02.2024
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Exposed dental diagnostic x-rays.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Laid out dental instruments and equipment before procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Educated patients on treatment procedures and post-procedure home care.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Maintained a neat, clean and organized environment throughout the office.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Instructed patients about postoperative instructions prescribed by their dentist.
Administrative Assistant
Service Master Restore & Cleanup
East Peoria , IL
03.2022 - 07.2023
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Developed and maintained filing systems for confidential documents and records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Updated databases with new employee information, job changes and terminations.
- Assisted with budget preparation and tracking of expenses.
- Processed payroll information according to established guidelines.
Education
High School Diploma -
George Washington Community High School
Washington, IL05-2019
Skills
- Chairside assistance
- OSHA Regulations Knowledge
- Taking X-rays
- Dental terminology knowledge
- Disinfecting rooms and equipment
- Strong writing and verbal skills
- Proficient in [Software]
- Dental impressions
- Medical Records Management
- Patient Relations
- Dental Hygiene
- Patient Services
Affiliations
- Mother of two boys
- Enjoy Fishing and spending time with my family
References
References available upon request.
Timeline
Dental Assistant
Maple Shade Dental Group
04.2024 - Current
Dental Assistant
Associates in Dentistry
07.2023 - 02.2024
Administrative Assistant
Service Master Restore & Cleanup
03.2022 - 07.2023
High School Diploma -
George Washington Community High School
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