Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Wilson

Middletown,OH

Summary

Dynamic team player with a proven track record at Noodles & Company, excelling in customer service and relationship building. Recognized for enhancing team performance through effective training and mentoring, while maintaining high standards in cash handling and organization. Committed to fostering a positive work environment and resolving customer concerns efficiently.

Overview

2
2
years of professional experience

Work History

Team Member

Tannenberg Pet Resort
06.2023 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Team Member

Noodles & Company
08.2023 - 05.2024
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Team Member

Noodles & Company
08.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Education

Middletown High School
Middletown
05.2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Following instructions
  • Collaboration and teamwork
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Organizing work stations
  • Training and mentoring
  • Relationship building

Timeline

Team Member

Noodles & Company
08.2024 - Current

Team Member

Noodles & Company
08.2023 - 05.2024

Team Member

Tannenberg Pet Resort
06.2023 - 08.2023

Middletown High School
Madeline Wilson