Madeline Yousefkhani
Pocono Summit,PA
Summary
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Crew Team Member
Dunkin' Donuts
Pocono Summit, Pennsylvania
05.2025 - Current
- Operated cash register to accurately process transactions and support customer satisfaction.
- Prepared and served coffee and food items efficiently to customers.
- Served food quickly for positive guest experiences.
- Engaged with customers to ensure positive experiences and promptly address inquiries.
- Greeted customers and cultivated positive experiences in line with company standards.
- Provided excellent customer service at all times.
- Streamlined service flow through effective communication with team members.
- Assisted in training new crew members on operational procedures.
- Stocked inventory supplies, ensuring availability of necessary items during shifts.
- Followed health and safety guidelines while preparing food items.
- Adapted quickly to high-pressure situations while maintaining service quality.
- Reported any maintenance issues immediately to supervisor or manager.
Team Member
Bubbakoos Burritos
Bartonsville, Pennsylvania
11.2024 - 05.2025
- Handled cash, credit, and digital payments using point-of-sale system with precision.
- Collaborated with team members to manage peak hours and reduce wait times effectively.
- Trained new cashiers on procedures and best practices for customer service excellence.
- Resolved customer complaints in a professional manner.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Created a warm atmosphere by greeting customers as they entered.
- Operated kitchen equipment following safety protocols.
- Cleaned kitchen areas, equipment and utensils.
Restaurant Team Member
Moes Southwest And Grill
Bartonsville, Pennsylvania
06.2024 - 04.2025
- Prepared and assembled food orders according to customer specifications.
- Operated point-of-sale system for processing customer transactions efficiently.
- Assisted customers with menu selections and answered questions about ingredients.
- Collaborated with team members to ensure timely service during busy periods.
- Maintained cleanliness and organization of dining and kitchen areas.
- Followed food safety guidelines to ensure a safe dining experience for guests.
- Facilitated clear communication with team members to enhance collaboration.
- Demonstrated ability to work efficiently in fast-paced environments.
Education
High School Diploma -
Pocono Mountain West High School
Pocono Summit, PA06-2026
Skills
- Point-of-sale operation
- Adaptability and reliability
- Cash handling
- Customer service
- Food safety compliance
- Safe food handling
- Inventory management
- Advanced food preparation
- Menu knowledge
- Product knowledge
- Ordering procedures
- Staff training
- Team collaboration
- Team contributions
- Crew leadership
- Customer engagement
- Customer experience enhancement
- Problem-solving
- Clear communication
- Verbal and written communication
- Time management
- Task prioritization
- Adaptability and reliability
- Dependable
- Cooperative
- Self-discipline
- Self-motivation
- Positive attitude
- Willingness to learn
- Attention to detail
- Cleaning and sanitation
- Cleaning
- Kitchen maintenance
- Safety
- Integrity and honesty
- Interactive communication
- Resilience and persistence
- Customer experience enhancement
- Task prioritization
- Dependable
- Cooperative
Languages
Spanish
Limited
French
Limited
Timeline
Crew Team Member
Dunkin' Donuts
05.2025 - Current
Team Member
Bubbakoos Burritos
11.2024 - 05.2025
Restaurant Team Member
Moes Southwest And Grill
06.2024 - 04.2025
High School Diploma -
Pocono Mountain West High School