Hi, I’m
Madeline Sablan
Chula Vista,CA
Summary
Currently enrolled in the Master of Arts in Human Behavior program at National University and recently graduated from National University with a B.A. in Strategic Communications. Organized and dependable candidate confident in coordinating and conducting staff trainings. Willingness to take on added responsibilities to meet team goals. Advanced experience in team collaboration, capable of efficiently performing complicated tasks, and will provide fresh and current administrative energy.
Overview
9
years of professional experience
Work History
Jensen Meat Co
Customer Service Supervisor
01.2019 - Current
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness
- Oversee intra-office communication, streamline administrative procedures, inventory control, office staff supervision, and task delegation
- Plan marketing initiatives and leveraged referral networks to promote business development
Starbucks
Supervisor & Barista Trainer
01.2016 - 01.2018
Job overview
- Responsible for training, assisting with store operations, and creating employee schedules
- Fast paced, efficient work ethic required in order to contribute to successful store performance
- Customized training strategies based on individual barista knowledge, experience and strengths
SeaWorld Parks
Administrative Assistant
01.2014 - 01.2018
Job overview
- Coordinated onboarding orientation of 20-50 new employees
- Answer new employee questions and provided resources for successful onboarding
- Facilitated group activities within training
Education
National University, San Diego
Master of Arts from Human Behavior
2023
National University, San Diego
Bachelor of Arts from Strategic Communications
2019
Skills
- Business Administration
- Team Leadership
- Customer Relationship Management
- Sales and Marketing
Timeline
Customer Service Supervisor
Jensen Meat Co
01.2019 - Current
Supervisor & Barista Trainer
Starbucks
01.2016 - 01.2018
Administrative Assistant
SeaWorld Parks
01.2014 - 01.2018
National University
Master of Arts from Human Behavior
National University
Bachelor of Arts from Strategic Communications
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