Madelyn Ashby
Chandler,AZ
Summary
Proven track record in enhancing customer satisfaction and team efficiency, notably at El Rodeo Mexican Restaurant. Skilled in multitasking and exceptional communication, adept at fostering positive relationships and resolving issues swiftly. Demonstrated ability to adapt and excel in dynamic environments, significantly contributing to workplace harmony and operational success.
Overview
3
3
years of professional experience
Work History
Host, Busser, Server
El Rodeo Mexican Restaurant
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand.
- Maintained a clean and welcoming atmosphere.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Tutor
Payson Unified School District
02.2022 - 05.2024
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
Education
Bachelors Of Science - Family And Human Development
Arizona State University
Tempe, AZSkills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Exceptional communication
- Detail Oriented
Timeline
Host, Busser, Server
El Rodeo Mexican Restaurant
05.2023 - Current
Tutor
Payson Unified School District
02.2022 - 05.2024
Bachelors Of Science - Family And Human Development
Arizona State University
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