Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madelyn Bergen

Layton

Summary

Compassionate and organized worker with effective communication skills. Skilled at providing exceptional customer service and accurately handling all situations.

Overview

2
2
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification

Work History

Customer Service

Clearfield City Aquatic Center
Clearfield
04.2024 - Current
  • Managing facility and activities.
  • Scheduling and registrations.
  • Reviewed customer service inquiries and responded accordingly.
  • Implemented creative strategies for improving customer service satisfaction.
  • Coached customer service representatives on effective communication techniques.
  • Provided excellent customer service when interacting with patrons in person and over the phone.

Education

Davis Technical College Certificate Of Program Completion - Phlebotomy

Davis Technical College
Kaysville, UT
03.2025 - 06.2025

Canyon Heights
Kaysville, UT

Skills

  • Customer services
  • Problem resolution
  • Record management
  • Data entry
  • Communication

Certification

  • Red Cross certified CPR training
  • Food Handlers permit

Timeline

Davis Technical College Certificate Of Program Completion - Phlebotomy

Davis Technical College
03.2025 - 06.2025

Customer Service

Clearfield City Aquatic Center
04.2024 - Current

Canyon Heights
Madelyn Bergen