Madelyn Bettmann
Olathe,KS
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Keller Williams Diamond Partners
Olathe, Kansas
05.2025 - 08.2025
- Greeted visitors and clients with a friendly and professional demeanor.
- Managed phone calls, directing inquiries to appropriate staff members.
- Scheduled appointments and maintained the front desk calendar efficiently.
- Coordinated mail distribution and handled incoming and outgoing packages.
- Ensured the front desk area remained organized and presentable at all times.
- Provided information about services offered at Keller Williams Diamond Partners.
- Supported team members by performing administrative tasks as needed.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Signed for packages, recorded deliveries, and distributed to personnel.
Apparel Associate
Dicks Sporting Goods Distribution Center
Olathe, Kansas
06.2023 - 08.2025
- Assisted customers in selecting apparel based on style and fit preferences.
- Organized merchandise displays to enhance product visibility and appeal.
- Collaborated with team members to maintain store cleanliness and organization.
- Maintained cleanliness and organization of fitting rooms for optimal customer experience.
- Collaborated with team to restock items promptly and efficiently during peak hours.
- Processed customer transactions efficiently at a busy retail environment.
- Assisted customers with product inquiries and provided excellent service.
- Handled returns and exchanges while adhering to store policies.
- Managed online orders ensuring accuracy and timely processing of requests.
Education
High School Diploma -
Olathe South Senior High School
Olathe, KS05-2025
Skills
I bring a strong combination of customer service skills, adaptability, and a positive attitude to every role I take on My ability to connect with people, whether customers, coworkers, or clients, helps create a welcoming environment that builds trust and satisfaction I’m highly organized and able to manage multiple tasks efficiently, keeping operations running smoothly even in faster paced settings I maintain high standards in both my work quality and my interactions with others There's nothing I love more than being able to help a customer and make their day with a smile; it truly makes my heart warm I’m always eager to learn new skills, from improving my American Sign Language proficiency to mastering new technology, or processes Above all, I take pride in being dependable, enthusiastic, and committed to helping my team succeed
Languages
English
Professional
Certification
- American Sign Language
Affiliations
I am a well-rounded and motivated individual who balances work, community involvement, and personal growth. Years of playing team sports have strengthened my communication, leadership, and teamwork skills, as well as my ability to stay disciplined and focused under pressure. I thrive in fast-paced environments, managing multiple responsibilities while maintaining high standards of organization and attention to detail. My friendly and approachable nature allows me to connect easily with people, creating positive experiences for customers and coworkers alike. I am adaptable and eager to learn, whether it’s mastering new technology, developing my American Sign Language skills, or taking on fresh challenges at work. Dependable, passionate, and driven, I take pride in contributing to both my team’s success and my community’s well-being.
Timeline
Front Desk Receptionist
Keller Williams Diamond Partners
05.2025 - 08.2025
Apparel Associate
Dicks Sporting Goods Distribution Center
06.2023 - 08.2025
High School Diploma -
Olathe South Senior High School