Madelyn Corona
Rocklin,CA
Summary
Detail-oriented administrative and technical coordination professional with experience managing high-volume documentation, supporting contract and change order processes, and identifying operational risks. Skilled in compliance-driven environments requiring accuracy, analytical thinking, and strong client communication. Proven ability to manage complex information, meet deadlines, and support cross-functional teams. Seeking to transition into insurance operations to apply strong documentation, risk assessment, and customer-focused service skills.
Overview
12
12
years of professional experience
Work History
Business Operations Assistant
Fine Swine, LLC
Roseville, CA
01.2021 - 02.2026
- Prospect and convert leads into successful events through calls and emails.
- Manage all phases of the event process, from initial inquiry to post-event follow-up.
- Maintain accurate records of all sales activity, proposals, and contracts. Provide regular updates to the Director of Sales on sales performance.
- Primary point of contact for event customers, ensuring their needs are met with professionalism and enthusiasm, and resolving any concerns quickly and effectively.
- Process online orders and manage payment collection for events and deliveries.
- Answer telephone for connected calls to the Sales Department and take messages.
- Assist with sales campaigns and administrative tasks.
- Maintain professional, customer-focused relationships, contracted companies and vendors.
Senior Engineering Technical Coordinator
Tesco Controls, Inc.
Sacramento, CA
03.2018 - 01.2021
- Identified project risks, managed change notice documentation, and maintained highly detailed records to ensure accuracy and compliance.
- Coordinated across multiple departments to support project execution while maintaining strong stakeholder communication.
- Streamlined documentation and workflow processes, improving efficiency and timeline adherence.
- Ensured compliance with engineering standards through thorough review and tracking of change notices.
Engineering Technical Coordinator
Tesco Controls, Inc.
Sacramento, CA
02.2017 - 03.2018
- Coordinated technical documentation, and ensured contract adherence, supporting compliance and project accuracy.
- Streamlined submittal and change order documentation processes to meet strict deadlines.
- Collaborated cross-functionally to support efficient operations and timely information exchange.
- Monitored project costs and analyzed data to support budget tracking and informed decision-making.
- Maintained a positive team environment by actively engaging with remote colleagues, promoting collaboration and maintaining high productivity levels.
Administrative Assistant Lead
Tesco Controls, Inc.
Sacramento, CA
08.2014 - 02.2017
- Managed high-volume administrative operations, including documentation tracking, change order processing, and record maintenance with strong attention to accuracy.
- Supported contract documentation and change order coordination, ensuring proper approvals and compliance with company procedures.
- Served as primary point of contact for clients and internal teams, providing clear communication, issue resolution, and timely updates.
Education
Certified Transaction Coordinator (CTC)
California Association of Realtors
04-2026
General Studies
Cosumnes River College
Skills
- Document and Records Management
- Information Analysis and Data Accuracy
- Deadline and Workflow Management
- Customer Service and Client Communication
- Confidential Information Handling
- Critical Thinking and Problem Solving
- Cross-Functional Coordination
- Microsoft Office Suite (Excel, Outlook, Word)
Timeline
Business Operations Assistant
Fine Swine, LLC
01.2021 - 02.2026
Senior Engineering Technical Coordinator
Tesco Controls, Inc.
03.2018 - 01.2021
Engineering Technical Coordinator
Tesco Controls, Inc.
02.2017 - 03.2018
Administrative Assistant Lead
Tesco Controls, Inc.
08.2014 - 02.2017
General Studies
Cosumnes River College
Certified Transaction Coordinator (CTC)
California Association of Realtors