Madelyn Corrick
Ocean City,MD
Summary
Dedicated and reliable team player with strong interpersonal skills, adept at adapting to dynamic work settings. Committed to delivering top-notch customer service, maintaining cleanliness and order, and ensuring customer satisfaction. Eager to bring enthusiasm and efficiency to the collaborative environment at Mione's Pizza.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Help Desk Specialist
PSI PAX
03.2023 - Current
- Provided technical support to end-users by troubleshooting hardware, software, and connectivity issues.
- Responded to support tickets and calls in a timely manner, ensuring issues were logged, tracked, and resolved efficiently.
- Assisted with account setups, password resets, and user access across various systems and platforms.
Nanny/Caregiver
Self Employed
06.2018 - 05.2023
- Provided in-home childcare for children ranging from infants to school-aged, adapting care to meet each child's developmental needs.
- Maintained routines, prepared meals, handled transportation, and created engaging, age-appropriate activities.
- Built trust with parents by being dependable, communicative, and safety-focused at all times.
Retail Associate
Goodwill Industries
01.2020 - 05.2020
- Assisted customers with purchases, returns, and product questions while providing friendly, helpful service.
- Operated cash register and handled cash, card, and donation transactions accurately.
- Organized merchandise on the sales floor and ensured displays were neat and appealing.
Education
Associates - Business Accountancy
College of Southern Maryland
La Plata, MDHigh school diploma - undefined
Century High School
Sykesville, MD05.2021
Skills
- Great communicator & people-oriented
- Customer service experience
- Quick learner
- Attention to detail
Certification
- CAC
- Present
Timeline
IT Help Desk Specialist
PSI PAX
03.2023 - Current
Retail Associate
Goodwill Industries
01.2020 - 05.2020
Nanny/Caregiver
Self Employed
06.2018 - 05.2023
High school diploma - undefined
Century High School
Associates - Business Accountancy
College of Southern Maryland