Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madelyn Justice

Pelzer,SC

Summary

Dynamic professional with a proven track record in customer service and team collaboration at Mr. Knickerbocker. Skilled in data entry and proficient in Microsoft 365, I excel at resolving inquiries and enhancing customer satisfaction. Recognized for training team members and maintaining operational efficiency, I am committed to delivering exceptional results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Contract Cleaner

Interstate Contract Cleaning Services
04.2023 - Current
  • Maintained cleanliness and sanitation of assigned areas to ensure a safe environment.
  • Collaborated with team members to achieve efficient cleaning routines.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Adapted quickly to new cleaning techniques and guidelines as instructed.

Sales Associate

Mr. Knickerbocker - Clemson Sportswear & Gifts
09.2021 - 09.2022
  • Collaborated with team members to achieve sales goals and improve customer engagement.
  • Resolved customer inquiries and complaints effectively, promoting positive brand reputation.
  • Built relationships with customers to encourage repeat business.
  • Trained and mentored team members on product knowledge and customer service best practices.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Cashier and Back of House Leader

McAlister's Deli
03.2019 - 06.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service, enhancing guest satisfaction and loyalty.
  • Assisted in training new team members on operational procedures and cash handling policies.
  • Managed inventory levels, ensuring adequate supplies for smooth daily operations.

Education

BBA - Human Resources Management

Southern New Hampshire University
Hooksett, NH
05-2026

High School Diploma -

D. W. Daniel High School
Central, SC
05-2021

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Strong problem solver
  • Proficiency in Microsoft 365
  • Attention to detail
  • Overseeing daily activities

Certification

  • Certified Data Entry, Google Certification - 2023

Timeline

Contract Cleaner

Interstate Contract Cleaning Services
04.2023 - Current

Sales Associate

Mr. Knickerbocker - Clemson Sportswear & Gifts
09.2021 - 09.2022

Cashier and Back of House Leader

McAlister's Deli
03.2019 - 06.2022

BBA - Human Resources Management

Southern New Hampshire University

High School Diploma -

D. W. Daniel High School
Madelyn Justice