Madelyn Justice
Pelzer,SC
Summary
Dynamic professional with a proven track record in customer service and team collaboration at Mr. Knickerbocker. Skilled in data entry and proficient in Microsoft 365, I excel at resolving inquiries and enhancing customer satisfaction. Recognized for training team members and maintaining operational efficiency, I am committed to delivering exceptional results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Contract Cleaner
Interstate Contract Cleaning Services
04.2023 - Current
- Maintained cleanliness and sanitation of assigned areas to ensure a safe environment.
- Collaborated with team members to achieve efficient cleaning routines.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Adapted quickly to new cleaning techniques and guidelines as instructed.
Sales Associate
Mr. Knickerbocker - Clemson Sportswear & Gifts
09.2021 - 09.2022
- Collaborated with team members to achieve sales goals and improve customer engagement.
- Resolved customer inquiries and complaints effectively, promoting positive brand reputation.
- Built relationships with customers to encourage repeat business.
- Trained and mentored team members on product knowledge and customer service best practices.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier and Back of House Leader
McAlister's Deli
03.2019 - 06.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Assisted in training new team members on operational procedures and cash handling policies.
- Managed inventory levels, ensuring adequate supplies for smooth daily operations.
Education
BBA - Human Resources Management
Southern New Hampshire University
Hooksett, NH05-2026
High School Diploma -
D. W. Daniel High School
Central, SC05-2021
Skills
- Customer service
- Data entry
- Computer skills
- Strong problem solver
- Proficiency in Microsoft 365
- Attention to detail
- Overseeing daily activities
Certification
- Certified Data Entry, Google Certification - 2023
Timeline
Contract Cleaner
Interstate Contract Cleaning Services
04.2023 - Current
Sales Associate
Mr. Knickerbocker - Clemson Sportswear & Gifts
09.2021 - 09.2022
Cashier and Back of House Leader
McAlister's Deli
03.2019 - 06.2022
BBA - Human Resources Management
Southern New Hampshire University
High School Diploma -
D. W. Daniel High School