Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelyn Dietrich-Cochran

Newburg,USA

Summary

Dynamic and detail-oriented professional with a proven track record in crafting high-quality beverages and delivering exceptional customer service. Expertise in coffee preparation, machine maintenance, and inventory management complements a strong focus on teamwork, ensuring seamless operations while effectively meeting customer needs. Adaptable and reliable in fast-paced environments, consistently recognized for advanced sales and merchandising skills, along with a confident and persuasive demeanor that enhances product knowledge and customer engagement. Committed to driving success through strategic development and a friendly, approachable attitude.

Overview

7
7
years of professional experience

Work History

Starbucks Barista

Applegreen
09.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Used POS system to accurately enter orders and process payments.

Equestrian Farm-Sitter

Various Local Equestrian Facilities
06.2023 - Current
  • Demonstrated ability to groom, tack and bathe horses in a safe manner
  • Followed specific nutrition plans designed for optimal performance levels on the field or court of play
  • Skilled at managing large groups of horses
  • Exhibited strong knowledge of equestrian equipment, such as saddles, bridles, bits and halters
  • Effectively managed time and prioritize tasks to maximize efficiency
  • Proficient in recognizing signs of illness or injury in equines and administering first aid when necessary
  • Practiced excellent horse care techniques including feeding, watering, exercising and maintaining clean living areas for horses
  • Responsible for all aspects of horse and facility care while owners are away

Market Lead

Keswick Creamery at Carrock Farm, LLC
01.2019 - Current
  • Manage weekly Washington DC farmers market stand
  • Responsible for training and overseeing staff at market
  • Responsible for maintaining square POS and cash boxes
  • Provide exceptional customer service (as many as 200 customers in a 5 hour period)
  • Explain cheese styles and provide recipe suggestions
  • Clearly explain cheese making process and farming practices to customers
  • Work cooperatively with other vendors and market staff
  • Assist in the Creamery with making and packaging cheese
  • Adhere to all local health codes and regulations regarding food storage and preparation
  • Demonstrate ability to follow food safety protocols and maintain hygiene standards

Education

High School Diploma -

Shippensburg Area Senior High School
05.2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Problem-solving
  • Opening and closing duties
  • Exceptional customer service

Timeline

Starbucks Barista

Applegreen
09.2024 - Current

Equestrian Farm-Sitter

Various Local Equestrian Facilities
06.2023 - Current

Market Lead

Keswick Creamery at Carrock Farm, LLC
01.2019 - Current

High School Diploma -

Shippensburg Area Senior High School

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