Madelyn Douglas
Richmond,VA
Summary
Dynamic Sales Executive with a proven track record at Apartments.com, adept at exceeding sales goals through exceptional customer service, strategic relationship building and product knowledge.
Overview
6
6
years of professional experience
Work History
Sales Executive
Apartments.com
02.2024 - 03.2025
- Exceeded sales goals and service targets by cultivating and securing new and existing customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Led trainings for new highers and sales associates.
Sales Associate
Apartments.com
06.2022 - 02.2024
- Responsible for selling advertising to new and current customers through relationship building and market knowledge
- Shared relevant market data and analytics, cross selling and driving high renewal rates while providing the highest level of customer service.
- Built relationships with customers through account management to encourage new and repeat business.
- Work with existing accounts to demonstrate the benefits of Apartments.com, Homes.com and CoStar Suite and develop new advertising solutions.
Client Relationship Consultant
CoStar Group
05.2021 - 06.2022
- Evaluated client needs and expectations and ensured clients maximized CoStar and Loopnet's marketing and information products to the fullest extent.
- Worked with brokers and owners to increase the exposure of their listings on Loopnet, and trained new clients to run effective searches and list on CoStar Suite.
- Managed client relationships through regular check-ins and updates on project progress.
- Responsible for curating listings and sales comparables for the area.
Tenant Research Associate
CoStar Group
05.2019 - 05.2021
Education
Bachelor of Science - Parks, Recreation And Tourism Management
Clemson University
Clemson05-2019
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
Awards
-Top research rookie 2019
-Top sales rookie 2022
-Top gross sales producer 2023
-Top net sales producer 2023
-Presidents Circle 2023
-Most new business deals closed 2023
-Top gross producer 2024
-Second net producer 2024
-Most new business deals closed 2024
-Presidents Circle 2024
-Presidents Club 2024
Timeline
Sales Executive
Apartments.com
02.2024 - 03.2025
Sales Associate
Apartments.com
06.2022 - 02.2024
Client Relationship Consultant
CoStar Group
05.2021 - 06.2022
Tenant Research Associate
CoStar Group
05.2019 - 05.2021
Bachelor of Science - Parks, Recreation And Tourism Management
Clemson University
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