Madelyn Estes
Anna,United States
Summary
Driven bartender with a proven track record of delivering exceptional customer service and cultivating positive interactions. Possessing a strong foundation in effective communication, adaptability, and problem-solving, i am poised to transition into a role as a principal communications associate. Leveraging my experience in customer engagement, i aim to contribute strategic communication solutions.
Overview
10
10
years of professional experience
Work History
Bartender
Hanks
01.2023 - Current
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender Shift Manager
End Zone
01.2019 - 01.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Manager
Kuhn Entertainment
01.2016 - 01.2019
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Property Manager
Omni Key Realty
01.2014 - 01.2016
- Oversaw the day-to-day operations of residential properties, ensuring they were well-maintained and met safety and regulatory standards
- Coordinated with property owners, tenants, and maintenance staff to schedule repairs and ensure timely completion.
Education
High School Diploma -
Wylie High School
Wylie, TX06.2013
Skills
- Strong customer service and interpersonal abilities developed as a bartender
- Excellent organizational and time management skills
- Familiarity with property management software and tools
- Exceptional communication and problem-solving skills
- Ability to work under pressure and handle multiple tasks effectively
Timeline
Bartender
Hanks
01.2023 - Current
Bartender Shift Manager
End Zone
01.2019 - 01.2023
Manager
Kuhn Entertainment
01.2016 - 01.2019
Property Manager
Omni Key Realty
01.2014 - 01.2016
High School Diploma -
Wylie High School