Madelyn Fuentes
Los Angeles,CA
Summary
I am experienced in working in adapting work environments with various personalities, tailored to providing a welcoming and positive environment. My work history has always placed importance on supporting customers with the help they need. I offer reliability, organization, and efficient handling with sales and items. Furthermore, I am recognized for my strong work ethic, ensuring integrity, trust, communication, and team-building is established.
Overview
3
3
years of professional experience
Work History
Sales Associate
Cotton On Group
Arcadia, CA
09.2024 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Teacher/Daycare Aide
Bumo Care
08.2023 - 06.2024
- Created a welcoming, supportive, engaging, and safe environment for kids and toddlers
- Developed a trusted relationship with parents and children
- Established clear expectations, modeled appropriate conduct, and enforced rules to ensure safety above all
- Enhanced engagement through the implementation of interactive and educational hands-on activities
- Stressed the importance of communication, collaboration, and kindness
- Assisted with personal care
- Cleaned and sanitized surfaces daily
Floorstaff
Regal Cinemas
05.2022 - 04.2023
- Cleaned and sanitized all work stations and areas to maintain cleanliness and decrease risk/spread of COVID-19, daily
- Stocked and organized sale items, while serving to customer appeal
- Recorded and kept track of inventory
- Engaged and informed customers on the latest promotions and sales
- Worked effectively in a fast-paced environment, adapting to rushes
- Helped provide customer service and answer customer questions and concerns
- Welcomed and greeted customers with a positive attitude, while also engaging in conversation relating to featured film
- Followed strict guidelines for food handling
Education
High School Diploma -
Alhambra High School
Alhambra, CA05.2023
Some College (No Degree) - Psychology
Pasadena City College
Pasadena, CASkills
- Customer Assistance
- Cash Register, Sales, and Concessions Operation
- Service and Product Promotion
- Time Management and Organization
- Cash Handling
- Cleaning and Sanitation
- Communication skills and Team Building
- Strong Work Ethic
Timeline
Sales Associate
Cotton On Group
09.2024 - 05.2025
Teacher/Daycare Aide
Bumo Care
08.2023 - 06.2024
Floorstaff
Regal Cinemas
05.2022 - 04.2023
High School Diploma -
Alhambra High School
Some College (No Degree) - Psychology
Pasadena City College