Jaylie Hernandez
Hartford
Summary
Dedicated worker with a strong focus on customer service, adaptability, and effective communication. Skilled in enhancing customer experiences through attention to detail and teamwork.
Overview
2
2
years of professional experience
Work History
Sales Associate
Cotton On Group
09.2025 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Executed daily merchandising tasks, ensuring displays aligned with brand standards and promotions.
- Processed transactions accurately using point-of-sale systems to maintain efficient checkout operations.
- Collaborated with team members to achieve sales targets and optimize store performance.
Barista/ Barista Trainer
Starbucks
06.2024 - 08.2025
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained cleanliness and organization of the coffee shop area.
- Assisted customers with menu selections and special requests.
- Operated cash register and processed customer transactions accurately.
- Followed food safety and sanitation guidelines during food preparation.
- Provided friendly customer service to enhance the overall experience.
Education
Bachelor of Arts - Criminal Justice
Central Connecticut State University
New Britain, CT05-2028
High School Diploma -
St. Paul Catholic High School
Bristol05-2024
Skills
- Customer service
- Critical thinking
- Team collaboration
- Product displays
- POS systems
- Cleanliness
Languages
Spanish
Professional
Accomplishments
- National Honor Society
- National Spanish Award
- All-Academic NVL (Girls Lacrosse)
- All-League Medal (Girls Lacrosse)
References
References available upon request.
Timeline
Sales Associate
Cotton On Group
09.2025 - Current
Barista/ Barista Trainer
Starbucks
06.2024 - 08.2025
Bachelor of Arts - Criminal Justice
Central Connecticut State University
High School Diploma -
St. Paul Catholic High School