Madelyn Gundberg
Mankato,MN
Summary
Optometry professional with solid foundation in patient care and diagnostic support. Adept at facilitating smooth clinical operations and ensuring accurate patient records. Known for effective teamwork and adaptability in dynamic healthcare settings. Skills include operating diagnostic machinery and maintaining patient confidentiality.
Overview
6
6
years of professional experience
Work History
Optometrist Technician
Carlson Tillisch Eye Clinic
01.2025 - Current
- Performed comprehensive pre-testing procedures, including visual acuity tests, color vision tests, and depth perception tests
- Maintained electronic medical records (EMR) system by entering patient data accurately and securely
- Coordinated scheduling of appointments while optimizing efficiency in a fast-paced clinic environment
- Collaborated with other healthcare professionals to provide comprehensive care for patients with complex ocular conditions
- Provided compassionate support to anxious patients during testing procedures, creating a calm environment that facilitated precise results measurement.
Server
3rd Street Tavern
09.2024 - Current
- Demonstrated exceptional multitasking skills during peak hours, accurately managing 10 tables
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
Server
willys on the water
10.2022 - 09.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server/Bartender
Clive's Roadhouse
09.2020 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Retail Sales Associate
Marshalls
08.2019 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Associate's degree -
Anoka Ramsey Community College
Coon Rapids, MN08.2023
High school diploma -
Saint Michael, MN06.2021
Skills
- Time Management
- Phone Etiquette
- Kitchen & Food Service Experience
- Cashiering & POS
- Writing & Communication
- Banquet & Event Support
- Retail Sales & Merchandising
- Guest Services & Customer Relationship Management
- Administrative & Organizational Skills
- Serving, Bartending, & Expediting
- Computer Literacy (Sailpoint, MS Office)
- Food Preparation & Hosting
- Upselling & Customer Service
- Patient Care & Optometric Testing
- Appointment Scheduling & Insurance Billing
Timeline
Optometrist Technician
Carlson Tillisch Eye Clinic
01.2025 - Current
Server
3rd Street Tavern
09.2024 - Current
Server
willys on the water
10.2022 - 09.2024
Server/Bartender
Clive's Roadhouse
09.2020 - 10.2022
Retail Sales Associate
Marshalls
08.2019 - 07.2021
High school diploma -
Associate's degree -
Anoka Ramsey Community College
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