Summary
Overview
Work History
Education
Skills
Timeline
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Madelyn Heyden

Buffalo,NY

Summary

Dependable professional with a willingness to take on a new role. Trained in resolution of critical issues within a time-sensitive environment. Holds a successful track record of building talented teams with effective time management. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

3
3
years of professional experience

Work History

License and Title Supervisor

Enterprise Mobility
02.2024 - 09.2024
  • Oversees a team of skilled workers and help manage duties and ensure performance levels
  • Facilitates the growth and development of employees through active coaching and training
  • Manages a high-volume workload, consistently processing an average of 100 titles weekly
  • Ensures compliance with state regulations while identifying and rectifying and discrepancies
  • Collaborates with sales-team and other departments to coordinate workflow processes
  • Conducts regular audits of documentation

Flagship Assistant Manager

Enterprise Rent-A-Car
05.2021 - 02.2024
  • Assisted in managing one of Buffalo's largest flagship rental branches
  • Managed customer service, sales, marketing, and overall operations
  • Developed, planned, and actively participated in branch sales/marketing/employee development efforts to improve business
  • Maintained a consistently high level of sales and customer service excellence
  • Consistently interacted with customers to gather information about their needs

Education

BBA - Business Management And Adminsistration

St. Bonaventure
Saint Bonaventure, NY
05.2022

Skills

    Operations Management

    Customer Service

    Employee Development

    Problem Solving

    Communication Skills

    Task Delegation

    Teamwork Skills

    Microsoft/Excel Proficient

Timeline

License and Title Supervisor

Enterprise Mobility
02.2024 - 09.2024

Flagship Assistant Manager

Enterprise Rent-A-Car
05.2021 - 02.2024

BBA - Business Management And Adminsistration

St. Bonaventure
Madelyn Heyden