Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Madelyn Jarrell

Madelyn Jarrell

Columbus,OH

Summary

Gifted performer with strong knowledge of music theory and history. Dedicated Musician willing to collaborate with other professionals or perform in solo role. Consistently cultivates long-lasting professional relationships within music industry. Remains focused and poised in fast-paced settings.

Artistic Sound Engineer with proven skills in sound recording, mixing and editing. An effective communicator with excellent time management skills.

Overview

4
4
years of professional experience

Work History

Customer Service Specialist

Dicks Sporting Goods Distribution Center
Grove City, OH
12.2022 - Current
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Strengthened customer retention by offering discount options.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Helped customers open accounts, update information and carry out range of routine actions.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.

Team Member

Chick Fil A
Grove City, PA
05.2020 - 08.2021
  • Determined consumer needs to provide products and services appealing to larger market.
  • Assisted customers with product selection and ordering process.
  • Identified needs of customers promptly and efficiently.

Live Sound Engineer

Rebekah Newton
Gahanna, OH
  • Monitored audio levels with headphones while adjusting controls on the mixing board.
  • Operated control consoles to regulate volume levels and sound quality.
  • Ran sound checks and assessed equipment for proper functionality, troubleshooting issues that arose.

Education

Vocal Performance

Berklee College of Music
Boston

Music Technology

Capital University
Columbus, OH

Skills

  • Customer Retention
  • Customer Order Management
  • Complaint Resolution
  • Attentive to Detail
  • Audience Engagement
  • Confidence
  • Stage Performance
  • Taking Cues and Direction
  • Audio Editing
  • Music Production
  • Sound Design
  • Live Recording
  • Audio Mixing

Websites

Accomplishments

  • The Voice of Grove City's People's Choice

Timeline

Customer Service Specialist

Dicks Sporting Goods Distribution Center
12.2022 - Current

Team Member

Chick Fil A
05.2020 - 08.2021

Live Sound Engineer

Rebekah Newton

Vocal Performance

Berklee College of Music

Music Technology

Capital University

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Madelyn Jarrell