Skilled in customer service and problem-solving, I enhanced team efficiency at Volcano Pizza and Kaspari Veterinary Clinic by streamlining operations and improving client satisfaction. Demonstrating a positive attitude and teamwork, I effectively managed high-volume transactions and contributed to a significant reduction in customer wait times.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Team Member
Volcano Pizza
04.2024 - Current
Greeted customers at counter to fulfill requests and answer questions.
Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Assembled pizzas in fast-paced environment
Correspond with customers over the phone and in person
Processed orders and monetary exchanges
Veterinary Assistant
Kaspari Veterinary Clinic
05.2018 - 06.2023
Positioned animals for diagnostic imaging such as x-rays and scans.
Assisted in administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Guest Services Cashier
Binder Park Zoo
03.2019 - 10.2019
Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
Stayed up-to-date on current promotions and special events to inform guests accurately and enthusiastically.
Handled high volume transactions with accuracy, minimizing discrepancies and ensuring balanced registers at the end of each shift.