MADELYN LYBRAND
Woodland Hills,CA
Summary
Highly organized and discreet operations professional with experience supporting fast-paced, high-trust environments. Proven ability to manage sensitive information, anticipate needs, and execute with precision under pressure. Strong communicator with a background in calendar coordination, client-facing operations, and marketing support. Known for sound judgment, adaptability, and a calm, ownership-driven approach when priorities shift.
Overview
5
5
years of professional experience
Work History
Client Support
Oakmont Assisted Living
Agoura Hills, CA
01.2022 - 01.2023
- Served as a trusted point of contact in a high-discretion environment, handling sensitive client information with professionalism
- Coordinated administrative requests, scheduling needs, and documentation with accuracy
- Anticipated client needs and resolved issues proactively to ensure smooth daily operations
Marketing Support
Aurora Salon & Cutco
Westlake Village, CA
01.2021 - 01.2022
- Supported digital marketing initiatives including social media content, email campaigns, and brand messaging
- Coordinated communications across platforms to enhance brand presence and customer engagement
- Tracked performance metrics and summarized insights to support strategic decisions
Hostess
Il Fornaio & Zin Bistro
Woodland Hills, CA
01.2018 - 01.2021
- Managed high-volume scheduling, guest coordination, and real-time pivots in fast-paced environments
- Resolved conflicts calmly while protecting brand reputation and guest experience
- Maintained professionalism and composure during peak pressure periods
Education
B.S. - Business Administration
Fowler College of Business, San Diego State University
San Diego05-2026
Skills
- Calendar & priority management
- Confidentiality & discretion
- Written & verbal communication
- Inbox & correspondence coordination
- Scheduling & logistics support
- Systems & workflow organization
- Stakeholder & client relations
- Problem-solving under pressure
Timeline
Client Support
Oakmont Assisted Living
01.2022 - 01.2023
Marketing Support
Aurora Salon & Cutco
01.2021 - 01.2022
Hostess
Il Fornaio & Zin Bistro
01.2018 - 01.2021
B.S. - Business Administration
Fowler College of Business, San Diego State University