Madelyn Mahaffey
Murrells Inlet,SC
Summary
Dedicated waitress and bartender with strong multitasking and attention to detail. Focused on creating a welcoming atmosphere and giving phenomenal service in a high-volume environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress/Bartender
Bovine's Wood Fired Specialties
Murrells Inlet, SC
05.2016 - Current
- Maintained a full section, plus pick ups in high-volume dining environments, while giving exceptional service.
- Have worked with multiple POS systems such as Toast, PosiTouch, and Tabit
- Trained new staff on menu offerings and best practices for customer interaction.
- Made sure cleanliness of dining area, and pre-bussing were always taking place to create a welcoming atmosphere.
- Developed strong relationships with regular customers, working there for so long strengthened my customer service skills over the years.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Made running sidework a priority, and would not have a food runner most shifts so I can also run heavy trays
- Bartended with a full bar menu, and i have taken multiple alcohol certification classes
- Knowledge about wine service, and mixed drinks, IPAs, etc.
Waitress
8th Ave Tiki Bar & Grill
Myrtle Beach, SC
03.2022 - 05.2024
- Gave great service in a very high-volume, tourist environment.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Collaborated with kitchen staff to enhance menu offerings and streamline service, as well as hostess and food run.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress
Mojo's Bar & Grill
Murrells Inlet, SC
03.2021 - 09.2022
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Managed multiple tables efficiently while ensuring timely order delivery.
Education
High School Diploma -
St Jame's High School
Murrells Inlet, SCSkills
- Strong multitasking
- Greeting guests in a time-efficient manner
- Team player, always helping others during a rush
- Attention to detail, like to get it before the customer has to ask
- Food running
- Time management
- Table bussing
- Food handling safety
Certification
-ServSafe Food Handling Certified
-SC Mandated Alcohol Training Certification
Timeline
Waitress
8th Ave Tiki Bar & Grill
03.2022 - 05.2024
Waitress
Mojo's Bar & Grill
03.2021 - 09.2022
Waitress/Bartender
Bovine's Wood Fired Specialties
05.2016 - Current
High School Diploma -
St Jame's High School