Dedicated team member with exceptional customer service skills. Adaptable and detail-oriented, committed to enhancing customer satisfaction and team efficiency.
Overview
1
1
year of professional experience
Work History
Team Member
Panera Bread
Ocean City, MD
09.2023 - 04.2024
Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Assisted in food preparation, maintaining quality standards and adherence to safety protocols.
Operated kitchen equipment efficiently, following operational guidelines for safety and cleanliness.
Collaborated with team members to streamline workflow during peak hours, enhancing overall efficiency.
Maintained inventory levels by monitoring stock and assisting with replenishment as needed.
Adhered to health regulations by performing regular cleaning and sanitization of work areas and equipment.
Supported training of new staff on core tasks and customer service best practices, fostering teamwork.
Handled cash register operations accurately, ensuring precise transactions and efficient service at checkout.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Assisted with inventory counts and stocking of merchandise.
Addressed and resolved customer complaints in polite and professional manner.
Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Science - Biochemistry And Molecular Biology
Salisbury University
Salisbury, MD
05-2029
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Languages
Spanish
Limited Working
Timeline
Team Member
Panera Bread
09.2023 - 04.2024
Bachelor of Science - Biochemistry And Molecular Biology