Madelyn Perryman
Tuscaloosa,AL
Summary
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Skilled in managing shipping, receiving, and inventory tasks with focus on efficiency and accuracy. Have experience in optimizing warehouse operations, improving stock management through innovative strategies, and ensuring seamless flow of goods. Strong organizational skills and ability to work under pressure lead to significant improvements in order fulfillment times and inventory accuracy. Demonstrated capability in coordinating with team members to enhance operational procedures for better productivity.
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Inventory Associate
McKesson
McCalla, AL
03.2024 - 01.2025
- Conducted regular inspections of equipment used in material handling operations.
- Processed customer orders according to established guidelines and timelines.
- Performed physical inventory counts to ensure accuracy of inventory records.
- Investigated discrepancies between physical count and computer system records.
- Developed processes for efficient tracking of materials throughout the supply chain process.
- Created and maintained accurate inventory records, including item numbers, descriptions, locations, quantities and reorder levels.
- Maintained cleanliness and organization of warehouse stockrooms.
- Provided customer service assistance when necessary.
- Utilized software programs such as Microsoft Dynamics AX 2012 R3 and SAP ERP 6 ECC 7 for managing data entry requirements associated with goods receipting transactions.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Warehouse Associate
Yanfeng Warehouse
Mccalla, Al
10.2022 - 03.2024
- Ensured accurate inventory tracking with computer system.
- Troubleshot and resolved system scanning issues.
- Significantly improved warehouse efficiency through streamlined processes.
- Demonstrated strong technical skills in warehouse operations.
- Introduced computerized pallet scanning for inventory management.
- Optimized warehouse layout, enhancing operational flow and space utilization.
- Ensured accurate inventory tracking with computer system.
- Collaborated with supervisors and managers regarding daily tasks that need attention.
- Assembled customer orders from stock and placed orders on pallets or shelves ready for shipment.
- Maintained a professional attitude while providing excellent customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Updated and maintained databases with current information.
- Managed inventory and supplies to ensure materials were available when needed.
Data Entry Receptionist
Chicago Dental Dream Team
Chicago, Illinois
01.2022 - 08.2023
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Scheduled appointments for clients, customers, and other visitors.
- Investigated and analyzed client complaints to identify and resolve issues.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Performed periodic updates on existing systems running Microsoft operating systems and ensured compatibility with other software applications.
- Updated and recorded customer or client information to maintain accounts.
Packer Associate
Salon Centric Warehouse
Bessemer, Al
01.2022 - 03.2022
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Followed all safety protocols while operating packaging equipment or handling hazardous materials.
- Assembled finished product for shipment by packing, crating, loading and securing items.
- Accomplished production goals by working with speed and accuracy.
- Checked for damaged goods and recorded discrepancies on appropriate paperwork.
- Maintained a clean and safe work environment at all times by adhering to company policies and regulations.
- Labeled packages with shipping information such as address labels or colored stickers.
- Responded quickly to any changes in production schedules or requests from supervisors.
- Assisted customers in locating products within the warehouse when necessary.
- Provided assistance with unloading incoming freight trucks when needed.
- Assisted customers with shipping inquiries.
Freight/Receiving Associate
Home Depot
Bessemer, Al
07.2020 - 12.2021
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Transported material to correct locations and documented inventory changes.
- Reported safety and quality issues to management.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Squared stacked displayed materials for safe and orderly conditions.
- Packaged, labeled and tagged goods before transfer.
- Checked shipments for damaged or incorrect items.
- Maintained a professional attitude while providing excellent customer service.
- Fulfilled customer orders and handled shipping requirements.
Team Member
JACK'S FAMILY RESTAURANTS INC.
Adamsville, Al
11.2017 - 04.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Collected payments and provided accurate change.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Worked closely with front-end staff to assist customers.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High school graduate -
Minor High School
Adamsville, AL05.2019
Skills
- Creativity
- Problem solving
- Teamwork skills
- Communication
- Collaboration
- Leadership skills
- Active listening
- Management
- Adaptability
- Organization
- Customer Support
- Records Management
- Data Management
- Attention to Detail
- Inventory tracking
- Customer service
- Customer support
- Attention to detail
- Microsoft Office
- Effective communication
- Performance monitoring
- Call controlling
- Call handling
- Quality control
- Record keeping
- Windows virtual desktop
- Keyboard proficiency
- Advanced Sight-reading
Languages
English, Highly proficient
Timeline
Inventory Associate
McKesson
03.2024 - 01.2025
Warehouse Associate
Yanfeng Warehouse
10.2022 - 03.2024
Data Entry Receptionist
Chicago Dental Dream Team
01.2022 - 08.2023
Packer Associate
Salon Centric Warehouse
01.2022 - 03.2022
Freight/Receiving Associate
Home Depot
07.2020 - 12.2021
Team Member
JACK'S FAMILY RESTAURANTS INC.
11.2017 - 04.2020
High school graduate -
Minor High School