
I am currently an undergraduate student at Hamline University. I am a junior who is majoring in legal studies pursuant to getting my paralegal certificate upon graduation. My goal is to go to law school following graduation and to become an attorney. I have experience as a dynamic sales associate skilled in differing forms of customer service, problem solving, and communication/collaboration. I also am experienced in engaging in and managing multiple tasks simultaneously while still ensuring guest satisfaction.
- Practicing multitasking by connecting with multiple customers at once and providing support when necessary.
- Assisted in inventory management, back stocking, floorset, replenishment, etc.
- Being able to monitor sales, conversion rates, etc. To boost sales and optimize selling merchandise.
- Offering help with bra sizing, online ordering, returns, exchanges, and more.
- Increased revenue at our location by connecting with customers, recommending them to new products, and helping build their bag and check out.
- Managed multiple guests efficiently, prioritizing tasks to ensure guest satisfaction.
- Practice communication skills and time management.
-Taking guests preferences into consideration to formulate suggestions on wine, food, etc.
- Working alongside multiple other employees and efficiently multitasking in order to ensure guest satisfaction.
- Working in fast paced environments and remaining composed while dealing with multiple customers at once.
- Developed rapport with regular customers.
- Increased sales by upselling to customers.
- Connecting and maintaining rapport and relationships with regulars, remembering orders, names, etc.
- Assisted in planning and setting for banquets, catering, and regular restaurant seating hours.
- Ensured customer satisfaction and detailed attention to minimize customer complaints.
- Assisted in training new team members on POS, food handling, sanitation, etc.
- Being able to communicate with multiple different positions like cooks, managers, other servers, etc. to ensure excellent customer service.
- Resolved customer complaints and questions accurately, quickly, and efficiently to ensure customer satisfaction.
- Able to keep up with fast paced environments and work well under stress.
- Customer service
- Problem solving skills
- Multitasking strength
- Reliable and punctual
- Conflict resolution
- Communication skills
- Teamwork skills
- Adapting to new work environments
- Task prioritization
- Wine pairings