Madelyn Trimmer
Humboldt,TN
Summary
Certified Case Manager with experience in crisis intervention, care coordination, and client advocacy. Highly skilled in managing caseloads while prioritizing networking, teamwork, time management, adaptability, and motivational interviewing. Demonstrated ability to collaborate effectively, think critically, and implement conflict resolution strategies. Known for reliability, adaptability, and consistent responsiveness to changing requirements.
Overview
5
5
years of professional experience
Work History
Certified Case Manager
Department Of Children's Services, State Of TN
01.2024 - Current
- Cultivated client trust, effectively conveyed complex information, and sustained professional connections with other service providers.
- Through careful documenting of case management operations, ensured that professional standards and legal obligations were followed.
- Developed trusting connections with community resources to guarantee that clients could access a range of assistance services.
- Enhanced patient outcomes by collaboration with multi-disciplinary teams and the creation of thorough case management plans.
- Conducted regular evaluations of case management services in order to identify areas for improvement and implement necessary changes.
- Conducted thorough assessments to identify patients' needs, strengths, resources, barriers, and preferences to develop tailored intervention strategies.
- Facilitated smooth transitions between care settings by establishing clear lines of communication among all involved parties.
- Maintained up-to-date knowledge of best practices in case management through continuing education courses and participation in professional trainings.
- Assisted clients in accessing important resources by guiding them through the housing, legal, and public welfare systems.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Procurement Intern
North West TN Local Food Network
01.2023 - 05.2023
- Performed survey dissemination
- Performed administrative tasks
- Assisted with general organizational operations
- Attended team and board meetings and tabling events
- Recruited new farmers, restaurants, and hunger relief organizations
- Supported virtual local food procurement training and sourcing opportunities
- Drafted press releases and supported monthly e-newsletter content creation
- Expanded company's supplier base by researching new vendors, assessing their capabilities, and onboarding qualified partners.
- Developed strong relationships with key suppliers through transparent communication and mutual trust-building activities.
- Participated in the development of sourcing strategies that aligned with business goals and minimized supply chain risks.
Barista
McKenzie Nutrition
09.2022 - 12.2023
- Mastered the art of multitasking.
- Learned to be a team worker with a drive to meet the needs of each individual customer.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Floater/Part-Time Teacher
Sugar Creek Children's Learning Center
02.2022 - 12.2023
- Monitored children's safety and well-being.
- Enforced rules to teach good manners and maintain a safe environment
- Kept parents' contact information, emergency services phone number, and child's health history on hand in case of emergency situations.
- Cared for children of various ages and assisted with feeding, dressing, and directing activities.
- Balanced schedules to promote optimal rest, play, and educational periods.
- Discussed developments, behavior, and concerns with parents or guardians.
- Supervised and cared for children ages newborn to 6.
- Maintained daily records of children's behavior, sleeping schedules, meals, and activities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Continuously pursued professional development opportunities such as workshops or trainings to stay current in educational trends.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Content Marketing Associate
Amazon
07.2021 - 01.2024
- Obtained and maintained computer literacy skills
- Planned and coordinated network marketing
- Researched and advertised high-quality products to meet the needs of customers
- Created product listings, including developing product descriptions and social media content
- Enhanced social media presence with creative content and effective targeting.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Created eye-catching visual assets for print and digital campaigns that resonated with target audiences.
- Collaborated on creating content for company blog to drive organic traffic and boost search engines rankings.
- Conducted thorough market research to identify trends, enabling strategic product positioning.
- Enhanced online presence with creation of engaging content, attracting larger audience.
Caregiver
Humboldt
08.2019 - 02.2022
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Followed care plan and directions to administer medications.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Recognized emergencies and notified appropriate contacts, including Emergency Services and family members.
- Coordinated doctor appointments, exercise, recreational activities, and family visits to maintain a healthy and uplifting schedule
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed routine grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Education
Bachelors of Human Services -
Bethel University
McKenzie, TN12.2023
High School Diploma -
Crockett County High School
Alamo, TN05.2020
Skills
- Case Management
- Assessment Skills
- Documentation Proficiency
- Conflict Resolution
- Multitasking Abilities
- Written and Verbal Communication
- Motivational Interviewing
- Conflict Resolution
- Crisis Intervention
- Time Management Abilities
- Adaptability
- Advocacy
- Active Listening
- Meticulous Organizational Skills
Timeline
Certified Case Manager
Department Of Children's Services, State Of TN
01.2024 - Current
Procurement Intern
North West TN Local Food Network
01.2023 - 05.2023
Barista
McKenzie Nutrition
09.2022 - 12.2023
Floater/Part-Time Teacher
Sugar Creek Children's Learning Center
02.2022 - 12.2023
Content Marketing Associate
Amazon
07.2021 - 01.2024
Caregiver
Humboldt
08.2019 - 02.2022
High School Diploma -
Crockett County High School
Bachelors of Human Services -
Bethel University
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