Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Madelyn Trussell

Albany,GA

Summary

Dynamic retail professional with proven skills in customer service, teamwork, and problem-solving. Committed to enhancing customer experiences and driving satisfaction through effective communication.

Adaptable retail sales associate with experience in customer engagement and social media management. Known for strong problem-solving skills and ability to thrive in fast-paced environments, contributing to improved customer interactions and satisfaction.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Plato's Closet
Albany, Ga
04.2025 - Current
  • Assisted customers with selecting merchandise, enhancing overall shopping experience.
  • Maintained store visual standards through effective merchandising techniques.
  • Processed transactions accurately using point-of-sale systems.
  • Supported inventory management by organizing stock and conducting regular counts.
  • Adapted quickly to changing priorities in a fast-paced retail environment.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Social Media Manager

Cordele First United Methodist Church
Cordele, GA
01.2024 - 03.2025
  • Developed and executed engaging social media content strategies across multiple platforms.
  • Analyzed audience engagement metrics to refine social media campaigns for improved outreach.
  • Collaborated with church leadership to align social media messaging with community initiatives.
  • Managed online community interactions, fostering a supportive and inclusive environment.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.

Cashier

Mikes Country Store
Albany, Ga
12.2023 - 02.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balance throughout shifts.
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Collaborated with team members to ensure timely restocking of merchandise.
  • Implemented store policies regarding returns and exchanges to improve customer satisfaction.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Lee County High School
Lee, Ga

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration

Interests

  • Fashion and Style
  • Animal Care
  • I enjoy helping others and giving back to the community
  • Drawing and Painting
  • Graphic Design
  • Crafting and DIY Projects

Timeline

Retail Sales Associate

Plato's Closet
04.2025 - Current

Social Media Manager

Cordele First United Methodist Church
01.2024 - 03.2025

Cashier

Mikes Country Store
12.2023 - 02.2025

High School Diploma -

Lee County High School