Madelyn Viles
Bridgeport,CT
Summary
Energetic and dedicated professional with a strong background in customer service at Wheeler Recreation Center and Kwik Trip Inc. Proven ability to enhance customer experiences through effective problem-solving and teamwork. Detail-oriented in maintaining cleanliness and organization, ensuring a welcoming environment for all guests. Skilled in cash register operations and addressing customer inquiries efficiently.
Overview
2
2
years of professional experience
Work History
Team Member
Wheeler Recreation Center
Bridgeport, CT
09.2025 - Current
- Assisted in daily operations, ensuring facility cleanliness and organization.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain a safe recreational environment for guests.
Store Team Member
Kwik Trip
Milton, WI
05.2024 - 08.2025
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained store cleanliness and organization to enhance product visibility.
- Restocked shelves regularly, ensuring product availability for customers.
Education
Bachelor of Science - Psychology
University of Bridgeport
Bridgeport, CT05-2026
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Team Member
Wheeler Recreation Center
09.2025 - Current
Store Team Member
Kwik Trip
05.2024 - 08.2025
Bachelor of Science - Psychology
University of Bridgeport
Volunteer Work
- Participated in organizing the Make-A-Wish Trunk or Treat event, which provided a more accessible and inclusive Halloween experience for children facing critical illnesses
- Helped with facilitating the Vicki Soto 5k that honors those who lost their lives in the Sandy Hook Elementary tragedy, supports future educators, and promotes literacy initiatives
- Helped families struggling with food insecurities during the holidays with Bags of Hope Foundation