Summary
Overview
Work History
Education
Skills
Timeline
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Madelyn Wiseman

Fairborn,OH

Summary

Organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. Fast learner and adaptable. Willing to be flexible within my roles and responsibilities. Seeking the opportunity to bring my skills to a diverse and devoted organization within the Arts community.

Overview

5
5
years of professional experience

Work History

Barista

B-Side Coffee Bar
03.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Shift Leader

Edible Arrangements
05.2021 - 03.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Concession Stand Worker

Rolling Hills Skate
01.2019 - 07.2019
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Used cash register to tender change and process cash and credit card payments.

Education

Bachelor of Music - Music Performance - Vocal

Wright State University
Dayton, OH
05.2024

Skills

  • Organized
  • Problem-solving
  • Interpersonal skills
  • Conflict resolution
  • Customer service
  • Adaptability
  • Multitasking
  • Active Listening
  • Team Leadership

Timeline

Barista

B-Side Coffee Bar
03.2023 - Current

Shift Leader

Edible Arrangements
05.2021 - 03.2023

Concession Stand Worker

Rolling Hills Skate
01.2019 - 07.2019

Bachelor of Music - Music Performance - Vocal

Wright State University

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Madelyn Wiseman