Madelyne Greene
Tecumseh
Summary
Dynamic and results-driven professional with a proven track record at Best Buy, excelling in customer service and sales strategies. Adept at coaching and mentoring teams, I foster operational efficiency and drive process improvements, ensuring exceptional performance and satisfaction. Passionate about building relationships and enhancing team dynamics in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Shift Lead - Sales
Best Buy
Ann Arbor
01.2023 - Current
- Monitored employee performance and provided feedback on areas for improvement.
- Created weekly staff schedules to ensure adequate coverage.
- Participated in weekly meetings with management team to discuss strategies and goals.
Private Nanny
Dr. Paul vanLonkhuyzen
Portage
07.2020 - 07.2023
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Participated in professional development activities such as trainings or workshops related to childcare topics.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Manager
Starbucks
Battle Creek
01.2017 - 06.2020
- Provided leadership during times of organizational change or crisis situations.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Established processes to ensure efficient workflow throughout the organization.
Education
Associate of Science - Nursing
Kalamazoo Valley Community College
Kalamazoo, MI05-2021
Some College (No Degree) - Supply Chain Management
Western Michigan University, Strayer University
Kalamazoo, MISkills
- Customer service
- Sales strategies
- Conflict resolution
- Operational efficiency
- Process improvement
- Coaching and mentoring
- Shift leadership
Languages
Spanish
Professional
Timeline
Shift Lead - Sales
Best Buy
01.2023 - Current
Private Nanny
Dr. Paul vanLonkhuyzen
07.2020 - 07.2023
Manager
Starbucks
01.2017 - 06.2020
Associate of Science - Nursing
Kalamazoo Valley Community College
Some College (No Degree) - Supply Chain Management
Western Michigan University, Strayer University
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