Madelyne Morales
Bay Shore
Summary
Dynamic and detail-oriented professional with experience at Starbucks, excelling in customer service and time management. Proven ability to enhance customer satisfaction through personalized service and effective conflict resolution. Strong cash handling skills and a commitment to maintaining a clean, organized environment contribute to a positive team atmosphere.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment.
Overview
2026
2026
years of professional experience
Work History
Barista
Starbucks
2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Babysitter
Family Members
2017 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Fulfillment Associate
Target
2022 - 2024
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
Cashier
Target
2022 - 2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Associate of Science -
Suffolk Community College
Brentwood, NY01-2026
Brentwood Highschool
Brentwood, NY08-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Active listener
- Safe food handling
- Organizational skills
- Multitasking
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Barista
Starbucks
2025 - Current
Babysitter
Family Members
2017 - Current
Fulfillment Associate
Target
2022 - 2024
Cashier
Target
2022 - 2024
Associate of Science -
Suffolk Community College
Brentwood Highschool
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