Madelyne Valencia
Henderson,NV
Summary
Experienced candidate skilled in prioritizing tasks and fostering a collaborative team environment. Demonstrates a strong work ethic and exceptional multitasking capabilities, contributing to overall team success. Knowledgeable in managing server loads and kitchen output, effectively balancing customer preferences with operational demands. Maintains composure and productivity in high-pressure situations, enhancing guest experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Newborn Hearing Screener
Pediatrix
Las Vegas, NV
04.2022 - Current
- Performed hearing screenings on newborns using Automated Auditory Brainstem Response equipment.
- Conducted educational sessions for parents and staff regarding newborn hearing screening programs.
- Collaborated with other healthcare professionals to ensure that infants receive appropriate interventions when needed.
Hostess/To-Go Specialist
RA Sushi
Las Vegas, NV
03.2023 - 09.2023
- Managed and created reservations using OpenTable to optimize table turnover.
- Facilitated guest experiences by greeting, seating, and escorting arrivals and departures.
- Accommodated special needs of guests to enhance their dining experience.
- Assisted food runners and servers during peak service times as needed.
- Assisted in preparing the restaurant for opening and closing shifts.
Host/Food Runner/To-Go Specialist
YardHouse Darden Restaurants
Las Vegas, NV
04.2021 - 05.2023
- Greeted guests and collected information for seating arrangements or waitlist placement.
- Scheduled reservations, notifying servers and managers of large groups for proactive seating preparation.
- Addressed customer inquiries regarding menu offerings, restaurant services, and promotions.
- Resolved conflicts between customers to ensure a positive dining experience.
- Assisted various departments with tasks such as bussing tables and delivering food orders.
- Managed daily cash and card transactions, ensuring accurate payment records and investigating discrepancies.
Education
Bachelor of Science - Nursing
Chamberlain University
Las Vegas, NV09-2025
High School Diploma -
Pearl City High School
Pearl City, HI05-2019
Skills
- Effective communication
- Rapid learner with strong adaptability
- Multitasking Abilities
- Time management
- Customer focus
- Multi-line telephone operation
- Phone etiquette
Certification
- BLS CPR Certification
Timeline
Hostess/To-Go Specialist
RA Sushi
03.2023 - 09.2023
Newborn Hearing Screener
Pediatrix
04.2022 - Current
Host/Food Runner/To-Go Specialist
YardHouse Darden Restaurants
04.2021 - 05.2023
Bachelor of Science - Nursing
Chamberlain University
High School Diploma -
Pearl City High School
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